GTT

DeliveryManager

€75–110k ~AI est. Sofia, Bulgaria FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Delivery Manager at GTT. Skills: Service delivery, Order management, Client communication. Deliver transactional orders. Manage delivery from sale to assurance”

What You'll Achieve.

Ensure services delivered on time; Ensure services delivered to required specification

Industry & Context.

Problems you'll solve

Issue recognition; Issue resolution

What They're Looking For.

Must Have

Technically competent with various software programs, Ability to virtually manage others, Ability to perform effectively within changing, multi-cultural environment, Experience of Delivery or Project Coordination/Management, Ability to work both independently and in a team-oriented, collaborative environment, Ability to recognize potentially serious issues quickly and drive to resolution, Ability to work to tight deadlines and under pressure

Nice to Have

Experience in Telecommunications, Solid knowledge of the European markets, Technical qualification in an IT or Engineering discipline, ITIL, Prince II

What You'll Do.

Deliver transactional orders

Manage delivery from sale to assurance

Coordinate activities across teams

Manage internal virtual team

Interact with all departments

Communicate with client

Provide clients clear and regular updates

Update internal systems

Manage delivery tasks

Commit delivery forecast

Knowledge share with delivery team

Provide support to delivery team

Provide advice to delivery team

How You'll Work.

Team & Collaboration

Internal virtual team; Cross-departmental relationships; Internal systems; External facing portal

Communication Scope

Presentation skills; Written skills; Oral skills

Process & Methodology

Project coordination, Project management

Full Job Description

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit [www.gtt.net](http://www.gtt.net/). **Service Delivery** The Service Delivery team is responsible for delivering transactional orders for Europe. These deliveries will be across the globe and involve GTT’s entire product portfolio. Managing the delivery once sold through to Service Assurance. Efficient and timely coordination of activities across all teams, internal and external is vital to ensure GTT’s customers receive a smooth implementation. As a Delivery Manager you will manage an internal virtual team for your orders, interacting with all departments, from Sales and Order Assurance, through to Vendor Management and Network Provisioning, then handing over to support. Communication with the client throughout the delivery process is critical, as well as managing your orders and financial forecasting for the business. **Main Responsibilities** The Delivery Manager will be responsible for delivering orders and ensuring services are delivered on time and to the required speci

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