Cytora
Insurtech
DeliveryManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Delivery Manager at Cytora. Skills: Agile, Project management, Customer Success. Champion best practices. Coach teams”
What You'll Achieve.
Drive meaningful outcomes
Industry & Context.
Problem-solving; Critical thinking
What They're Looking For.
Must Have
Proven experience in Agile project management, Excellent problem-solving skills, Critical-thinking skills, Track record of managing multiple projects, Effective collaboration with stakeholders, Understanding of technology, Understanding of AI/Data Science products, Continuous learning mindset, Adaptability to fast-paced environment
Nice to Have
Multilingual skills, Remote working experience, Insurance Industry Knowledge
What You'll Do.
Champion best practices
Visualize organizational work
Communicate across boundaries
Build agile capabilities
Lead continual planning processes
Manage business analyst
Manage Customer Engineer
Contribute to product delivery phases
Work with Customer Success
Work with Product Lead
How You'll Work.
Team & Collaboration
Cross-functional teams; Diverse perspectives; Shared goals
Communication Scope
Technical communication; Non-technical communication
Process & Methodology
Agile, Lean, Continual planning
Full Job Description
Shape the Industry and Your Career At Cytora, now an Applied Systems company, our AI-powered platform is reshaping how insurers and brokers connect, decide, and grow across the global insurance ecosystem. We move fast, think big, and build things that matter. If you’re energized by meaningful innovation and want to shape what’s next in Insurtech, this is where that work happens. The Role at a Glance Role: Delivery Manager Team: Customer Success Location: [Dallas / Chicago / Atlanta / Toronto / Lincoln / Remote] This role is aligned to our hub locations. While we’re especially interested in candidates in or near these areas, we welcome applications from outside of these locations as well. Position Overview We’re looking for a Delivery Manager to join our Customer Success Team and help drive meaningful outcomes at the intersection of AI and insurance. You’ll collaborate with people who bring diverse perspectives, challenge each other to think bigger, and move together toward shared goals. Here, you’ll have real ownership, real problems to solve, and a team that’s genuinely invested in your growth. What You’ll Do - Agile and Lean Practices: Champions best practices, coaches teams, and visualizes organizational work. - Communication: Effectively communicates across technical and non-technical boundaries, building trust and authenticity. - Delivery Momentum: Optimizes team flow, addresses issues, and builds agile capabilities within the team. - Planning: Leads continual planning processes, extending beyond product delivery to post-launch support and benefits realization. - Team Dynamics and Collaboration: Identifies and rectifies issues in team dynamics, engages in effective feedback, and connects day-to-day work with the product vision. - Lifecycle Perspective: Understands and contributes to different phases of product delivery, working with Customer Success and Product Lead for continuous improvement. - Team Management: Effectively manages a business analyst and a Cust
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