Valiantys
Delivery Management
DeliveryDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Delivery Director at Valiantys. Skills: Delivery leadership, Operational management, Client satisfaction, Continuous improvement. Lead delivery strategy. Oversee operational performance”
What You'll Achieve.
Meet business objectives; Meet quality objectives; Meet financial objectives; Meet margin targets; Meet client satisfaction targets; Maintain high utilization
Industry & Context.
Root cause analysis
Regular travel
What They're Looking For.
Must Have
Proven leadership in managing complex delivery teams, Clear communication, Effective stakeholder management, Sound decision making under pressure, Analytical and structured approach, Business development activities exposure, Solid delivery mindset, Business-oriented approach, Fluent in German, Fluent in English
Nice to Have
Speaking additional languages is a plus, Awareness of AI in the enterprise
What You'll Do.
Lead delivery strategy
Oversee operational performance
Ensure client engagements meet objectives
Support Delivery Managers
Enforce delivery standards
Align staffing and capacity planning
Drive continuous improvement
Drive client satisfaction
Evolve delivery excellence
Define staffing budgets
Define rolling forecasts
Define strategic direction for delivery processes
Ensure compliance with Project Management Framework
Ensure compliance with internal best practices
Lead transformation initiatives
Shape engagement scopes
Ensure engagement readiness
Ensure delivery standards
Oversee client engagements
Define responsibilities
Monitor project performance
Meet client satisfaction targets
Ensure compliance with internal governance
Own resource allocation
Secure effective handovers
Enforce consistent delivery practices
Forecast skill demand
Develop contingency plans
Coordinate regional support
Coordinate external support
Define staffing budget
Maintain rolling forecast
Track financial performance
Review client-facing commercial documents
Approve client-facing commercial documents
Foster high-performance culture
Provide clear communication
Support team development
Ensure team certifications
Act as escalation point for client delivery issues
Collaborate with Sales to secure deals
Ensure delivery alignment
Drive improvements through client feedback analysis
Identify improvements in delivery practices
Implement improvements in delivery processes
Contribute to new service offering development
Contribute to innovation initiatives
Stay current on industry trends
Promote team learning
How You'll Work.
Team & Collaboration
Cross-functional workflows; Consulting leadership; Sales team; Finance team; People & Culture team; Delivery Directors peers
Communication Scope
Clear communication
Process & Methodology
Project Management Framework
Full Job Description
## Description About Valiantys Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. By combining deep process expertise with modern collaboration, automation, and value stream practices, Valiantys enables business, IT, and product teams to design connected, efficient, and human-centered ways of working. With a strong focus on the modern workforce, the company helps customers reimagine service delivery beyond IT, streamline cross-functional workflows, and improve flow and throughput for engineering teams. For more information, visit https://valiantys.com. ## Job Summary As our new Delivery Director for Switzerland & Germany you will lead the delivery strategy and operational performance across your territory, ensuring client engagements meet business, quality, and financial objectives. You will oversee and support Delivery Managers, enforce delivery standards, and align staffing and capacity planning with business needs. Acting as a key partner to Consulting, Practices, Sales and Finance, you will drive continuous improvement, client satisfaction, and the evolution of delivery excellence at scale. This role can be based in Switzerland or in Germany. ## Purpose and Responsibilities 🚀 Delivery Leadership -Collaborate with Practices and Consulting leadership to define staffing budgets, rolling forecasts, and pay planning aligned with business goals. -Define strategic direction for delivery processes, ensuring compliance with the Valiantys Project Management Framework and internal best practices. -Lead transformation initiatives by shaping scopes and ensuring engagement readiness and delivery standards in collaboration with the Head of Delivery Excellence. 📦 Delivery and Resource Management -Oversee client engagements by clearly defining scope, risks, responsibilities, and timelines to ensure smooth delivery and avoid disputes. -Monito
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