OLIVER Agency

DeliveryDirector

$2400–4000k ~AI est. Manila, Philippines
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Delivery Director at OLIVER Agency. Skills: Delivery excellence, Account transformation, GenAI enablement, Shared services hub. Operationalise client vision. Improve delivery outcomes”

What You'll Achieve.

Regional Account Health Score above 90%; Aggregate NPS above 45; Client Sat Score above 90; Client Retention above 95%

Industry & Context.

Problems you'll solve

Diagnose delivery pain points

What They're Looking For.

Must Have

15+ years delivery/operations leadership, 10+ years agency experience, Extensive multi-market delivery models, Operationalise strategy into systems, Account transformation leadership, Deep delivery tooling understanding, Practical GenAI applications understanding, Comfortable operating across regions, Understanding of AI tools

Nice to Have

Ability to learn AI tools

What You'll Do.

Operationalise client vision

Improve delivery outcomes

Translate vision into plans

Establish regional delivery standards

Lead account transformation

Diagnose delivery pain points

Design operating model improvements

Lead change management

Define shared services hub

Set up hub governance

Enable cross-account load balancing

Standardise repeatable delivery components

Embed GenAI into workflows

Build training and adoption programs

Lead delivery design for new opportunities

Provide operational due diligence

Ensure estimates are realistic

Create delivery documentation

Maintain project lifecycle management

Oversee regional capacity planning

Mentor delivery leadership

How You'll Work.

Team & Collaboration

Partner with New Biz; Partner with Client Leadership; Partner with Strategy; Partner with Creative; Partner with Technology; Cross-account load balancing; Cross-studio collaboration

Communication Scope

Confident communicator

Process & Methodology

Delivery planning, Estimation, Prioritisation, Project lifecycle management

Full Job Description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Delivery Director Location: Manila, Philippines About the role: As OLIVER continues to expand across APAC, our clients are asking for more than “delivery”. They want a partner who can operationalise their marketing vision, modernise ways of working, and reliably deliver at speed and scale across channels, markets and time zones. This role exists to elevate APAC’s capability to deliver this by: Translating client strategy into workable operating models and execution systems. Driving account transformation (ways of working, tooling, governance, talent models). Embedding GenAI-enabled delivery to improve speed, quality, consistency and knowledge reuse. Leading a shared services hub that improves scalability, standardisation and capacity access across accounts. Partner with New Biz, Client Leadership, Strategy, Creative & Technology to design compelling solutions for pitches, renewals, and RFP responses. Ensuring work is delivered on brief, on time, and to the expected quality, with strong stakeholder confidence The Regional Delivery Director sets the regional standard for delivery excellence, supporting account leadership teams to transform how work gets done, and enables mobility of work and people across studios and accounts. What you will be doing: 1) Operationalise Client Vision & Improve Delivery Outcom

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