OLIVER Agency
DeliveryDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Delivery Director at OLIVER Agency. Skills: Delivery excellence, Account transformation, GenAI enablement, Shared services hub. Operationalise client vision. Improve delivery outcomes”
What You'll Achieve.
Regional Account Health Score above 90%; Aggregate NPS above 45; Client Sat Score above 90; Client Retention above 95%
Industry & Context.
Diagnose delivery pain points
What They're Looking For.
Must Have
15+ years delivery/operations leadership, 10+ years agency experience, Extensive multi-market delivery models, Operationalise strategy into systems, Account transformation leadership, Deep delivery tooling understanding, Practical GenAI applications understanding, Comfortable operating across regions, Understanding of AI tools
Nice to Have
Ability to learn AI tools
What You'll Do.
Operationalise client vision
Improve delivery outcomes
Translate vision into plans
Establish regional delivery standards
Lead account transformation
Diagnose delivery pain points
Design operating model improvements
Lead change management
Define shared services hub
Set up hub governance
Enable cross-account load balancing
Standardise repeatable delivery components
Embed GenAI into workflows
Build training and adoption programs
Lead delivery design for new opportunities
Provide operational due diligence
Ensure estimates are realistic
Create delivery documentation
Maintain project lifecycle management
Oversee regional capacity planning
Mentor delivery leadership
How You'll Work.
Team & Collaboration
Partner with New Biz; Partner with Client Leadership; Partner with Strategy; Partner with Creative; Partner with Technology; Cross-account load balancing; Cross-studio collaboration
Communication Scope
Confident communicator
Process & Methodology
Delivery planning, Estimation, Prioritisation, Project lifecycle management
Full Job Description
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Delivery Director Location: Manila, Philippines About the role: As OLIVER continues to expand across APAC, our clients are asking for more than “delivery”. They want a partner who can operationalise their marketing vision, modernise ways of working, and reliably deliver at speed and scale across channels, markets and time zones. This role exists to elevate APAC’s capability to deliver this by: Translating client strategy into workable operating models and execution systems. Driving account transformation (ways of working, tooling, governance, talent models). Embedding GenAI-enabled delivery to improve speed, quality, consistency and knowledge reuse. Leading a shared services hub that improves scalability, standardisation and capacity access across accounts. Partner with New Biz, Client Leadership, Strategy, Creative & Technology to design compelling solutions for pitches, renewals, and RFP responses. Ensuring work is delivered on brief, on time, and to the expected quality, with strong stakeholder confidence The Regional Delivery Director sets the regional standard for delivery excellence, supporting account leadership teams to transform how work gets done, and enables mobility of work and people across studios and accounts. What you will be doing: 1) Operationalise Client Vision & Improve Delivery Outcom
Applying for this Delivery Director role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about OLIVER Agency?
Real rants from real employees. Read before you apply.