Lucid Motors
Automotive
DeliveryAdvisor,Dusseldorf(m/f/d)
“Delivery Advisor, Dusseldorf (m/f/d) at Lucid Motors. Skills: Customer service, Sales, Vehicle delivery. Deliver unparalleled customer experience. Coach customers via phone”
Industry & Context.
Work rotationally on weekend, Travel on short notice, Background check
What They're Looking For.
Must Have
2+ years sales experience, 2+ years customer-facing role, German language proficiency, English language proficiency, Driver license, Clean driving record
Nice to Have
Salesforce proficiency, CRM proficiency, French B-level proficiency
What You'll Do.
Deliver unparalleled customer experience
Coach customers via phone
Coach customers via email
Coach customers via chat
Perform deliveries personally
Perform deliveries efficiently
Perform deliveries inspirationally
Educate customers on product
Educate customers on ownership
Engage in meaningful conversations
Collect customer information
Record customer information
Maintain product knowledge
Collaborate with Sales teams
Collaborate with Vehicle Registration
Collaborate with Order Operations
Collaborate with Logistics
Record customer feedback
Identify inefficiencies
Communicate solutions
How You'll Work.
Team & Collaboration
Sales teams; Vehicle Registration; Order Operations; Logistics
Communication Scope
Interpersonal skills; Communication skills
Applying for this Delivery Advisor, Dusseldorf (m/f/d) role?
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