Hy-Vee
DelicatessenClerk
“Delicatessen Clerk at Hy-Vee. Skills: Customer service, Food handling, Cashiering, Teamwork. Handling food in a safe manner. Ensuring the work area is always clean and neat”
What You'll Achieve.
Ensuring a positive company image by providing courteous, friendly, and efficient customer service; Ensuring customer satisfaction; Ensuring a pleasant work environment
Industry & Context.
Solve arithmetic calculations involving fractions, decimals and percentages
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects., Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis., Has occasional exposure to temperature extremes and cleaning chemicals/solvents., This is a fast paced work environment., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Must be able to understand and follow verbal or demonstrated write identifying request supplies orally or in writing, Must be able to solve arithmetic calculations involving fractions, decimals and percentages
What You'll Do.
Handling food in a safe manner
Ensuring the work area is always clean and neat
Running the department registers and receive payments
Ensuring a positive company image by providing courteous
and efficient customer service
efficient and friendly customer service
Smiles and greets customers in a friendly manner
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by escorting them to products
loading/unloading heavy items
and noting customer suggestions
Answers the telephone promptly and provides friendly
Takes customer orders at the delicatessen counter
Works with co-workers as a team
Reviews orders for the day
Understands and practices proper sanitation procedures
Reviews the status and appearance of the food for freshness
Ensures that an adequate food supply is ready and on hand
Anticipates product needs for the department on a daily basis
and replenishes product as necessary
and may review invoices
Removes trash in a timely manner
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Communication Scope
Answering the telephone promptly; Providing friendly, helpful service to customers who call; Taking customer orders; Greeting customers in a friendly manner; Addressing customers by name
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