Hy-Vee
DelicatessenClerk
“Delicatessen Clerk at Hy-Vee. Skills: Customer service, Food handling, Cash handling. Provide prompt, efficient and friendly customer service. Exhibit caring, concern and patience in all customer”
Industry & Context.
Medium physical work, Clarity of vision, Color vision, Depth perception, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Exposure to dust, Exposure to noise, Equipment movement hazards, Electrical shock, Temperature extremes, Cleaning chemicals/solvents
What They're Looking For.
Must Have
Must be 18+, Less than high school or equivalent experience, Six months or less of similar or related work experience, Able to understand and follow verbal or demonstrated write identifying request supplies orally or in writing, Able to solve arithmetic calculations involving fractions, decimals and percentages, Able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision, Able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
What You'll Do.
efficient and friendly customer service
concern and patience in all customer
Treat customers as the most important people in
Smile and greet customers in a friendly manner
Learn customers’ names and address them by name
Assist customers by escorting them to products
Secure products that are out of reach
Load or unload heavy items
Note and pass along customer suggestions or requests
Perform other tasks to enhance the shopping experience
Answer the telephone promptly
helpful service to customers who call
Take customer orders over the phone
Take customer orders at the delicatessen counter
Work with co-workers as a team
Ensure customer satisfaction
Ensure a pleasant work environment
Review orders for the day
Understand and practice proper sanitation procedures
Ensure the work area is always clean and
Review the status and appearance of food for
Ensure adequate food supply is ready and on
Develop or follow a production list
Anticipate product needs for the department
and replenish product
Run department registers
Remove trash in a timely manner
Maintain strict adherence to department and company guidelines
Adhere to company policies and individual store guidelines
Report to work when scheduled and on time
Wash dishes as necessary
Order product and supplies as necessary
Deliver orders as needed
Price products for customers as necessary
Assist in other areas of store as needed
Perform other job related duties and special projects
How You'll Work.
Team & Collaboration
Work with co-workers as a team
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