Hy-Vee
DelicatessenClerk
“Delicatessen Clerk at Hy-Vee. Skills: Customer service, Food handling, Cash handling. Handling food in a safe manner. Ensuring the work area is always clean and neat”
What You'll Achieve.
Ensuring a positive company image by providing courteous, friendly, and efficient customer service; Ensuring customer satisfaction; Ensuring a pleasant work environment
Industry & Context.
Solving arithmetic calculations involving fractions, decimals and percentages
Must be 18+, Medium physical work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision, Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, Exposure to dust, noise, equipment movement hazards, and electrical shock on a daily basis, Occasional exposure to temperature extremes and cleaning chemicals/solvents, Fast paced work environment, Successful completion of a pre employment drug screen
What They're Looking For.
Must Have
Must be 18+, Ability to understand and follow verbal or demonstrated written instructions, Ability to solve arithmetic calculations involving fractions, decimals and percentages, Six months or less of similar or related work experience
What You'll Do.
Handling food in a safe manner
Ensuring the work area is always clean and neat
Running the department registers and receiving payments
Ensuring a positive company image by providing courteous
and efficient customer service
efficient and friendly customer service
Smiling and greeting customers in a friendly manner
Learning customers’ names and addressing them by name whenever possible
Assisting customers by escorting them to products
loading/unloading heavy items
noting and passing along customer suggestions or requests
and performing other tasks to enhance the shopping experience
Answering the telephone promptly and providing friendly
including taking customer orders
Taking customer orders at the delicatessen counter
Working with co-workers as a team
Reviewing orders for the day
Understanding and practicing proper sanitation procedures
Reviewing the status and appearance of the food for freshness
Ensuring an adequate food supply is ready and on hand and developing or following a production list
Anticipating product needs for the department on a daily basis
and replenishing product as necessary
and reviewing invoices
Removing trash in a timely manner
Maintaining strict adherence to department and company guidelines related to personal hygiene and dress
Adhering to company policies and individual store guidelines
Reporting to work when scheduled and on time
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Communication Scope
Verbal communication; Written communication; Answering the telephone; Providing customer service
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