Zippy
Servicing
DefaultServicingManager(Bankruptcy&Foreclosure/Replevin)
Neural analysis suggests this role is
optimal for Senior candidates.
“Default Servicing Manager (Bankruptcy & Foreclosure/Replevin) at Zippy. Skills: bankruptcy operations, replevin operations, legal vendor management, process optimization, recovery maximization. End-to-end execution of bankruptcy (Ch. 7, 11, 13) workflows—filings, claims, timelines, and resolution. Management of replevin/legal recovery processes from referral through judgment and resolution”
What You'll Achieve.
Reduced cycle times across bankruptcy and replevin pipelines; Improved recovery rates and lower loss severity; legal vendor performance with clear SLAs and consistent follow-through; Clean, predictable workflows with minimal backlog; High visibility into portfolio status at all times
Industry & Context.
Identifying bottlenecks in legal/default workflows and implementing solutions quickly
prepared to potentially meet in person as part of the process, reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, and Wisconsin
What They're Looking For.
Must Have
8+ years in default servicing with direct ownership of bankruptcy and legal recovery processes, working knowledge of bankruptcy procedures and UCC Article 9 (replevin), Experience managing attorneys and legal vendors with a focus on performance and efficiency, Proven track record of improving timelines, recoveries, and operational execution, Comfortable working in a fast-paced, build-as-you-go environment, Data-driven mindset with the ability to manage a pipeline, not just individual cases
Nice to Have
Chattel, manufactured housing experience, Experience in a scaling or high-growth servicing platform
What You'll Do.
End-to-end execution of bankruptcy (Ch. 7
13) workflows—filings
Management of replevin/legal recovery processes from referral through judgment and resolution
Day-to-day oversight of legal vendors with clear performance expectations
Driving cycle time reduction from default → legal resolution
Maximizing net recovery outcomes while managing legal expenses
Building and refining workflows
Real-time pipeline visibility and reporting (what’s stuck
what needs escalation)
Cross-functional coordination with Collections
and Asset Management to ensure accounts progress through legal channels efficiently
Identifying bottlenecks in legal/default workflows and implementing solutions quickly
How You'll Work.
Team & Collaboration
Cross-functional coordination with Collections, Customer Experience, and Asset Management
Full Job Description
Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. THE ROLE We’re looking for a hands-on Default Servicing Manager to own and drive execution across bankruptcy and replevin operations for our chattel loan portfolio. This role is responsible for moving accounts through default efficiently, managing legal workflows, and maximizing recoveries while controlling timelines and costs. This is an operator role—not just oversight. You will be expected to build processes, manage legal partners, and deliver measurable performance improvements. What You’ll Own - End-to-end execution of bankruptcy (Ch. 7, 11, 13) workflows—filings, claims, timelines, and resolution - Management of replevin/legal recovery processes from referral through judgment and resolution - Day-to-day oversight of legal vendors with clear performance expectations, SLAs, and accountability - Driving cycle time reduction from default → legal resolution - Maximizing net recovery outcomes while managing legal expenses - Building and refining
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