Floor & Decor
Retail
DecoDepartmentManager
“Deco Department Manager at Floor & Decor. Skills: retail management, customer service, staff training, operations management. Achieve sales budgets. Provide exceptional shopping experience”
What You'll Achieve.
achieving sales budgets; providing an exceptional shopping experience to every customer; increase the company’s overall market share
Industry & Context.
analytical skills; exercise independent discretion and judgment; adapting to change with a sense of urgency
frequently exposed to a warehouse environment and moving vehicles, exert 30 – 60 pounds of force occasionally, 20-30 pounds of force frequently, greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects, use their hands and fingers, to handle or feel, frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
What They're Looking For.
Must Have
Three to five years retail management experience, proven ability direct operations, Ability to perform in a high volume, highly complex location, Demonstrated proficiency in recruiting, hiring, and training associates, Excellent communication, interpersonal and analytical skills, Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency, Demonstrated ability to increase the company’s overall market share, excellent customer service skills, work well under pressure
Nice to Have
career advancement opportunities at every level
What You'll Do.
Achieve sales budgets
Provide exceptional shopping experience
and adhere to retail principles
Engage customers and provide quality shopping experience
Strategically merchandize store
Ensure store presentation standards are achieved
Guarantee safety and security of customers and employees
Assist Chief Executive Merchant in supporting customer service focus
Conduct weekly competitive shops
Communicate pricing and/or inventory issues
Analyze and work all business reports
Utilize computer and point of sale systems
Ensure brand standards and operating standards meet expectations
Interface with corporate headquarters employees
Ensure maximum scheduling coverage during peak traffic periods
Review and assess performance of associates
and define workload of store associates
Monitor associate retention and career development
Address and document unsatisfactory performance and policy violations
Ensure compliance to scheduling
payroll and business planning processes
maintain and follow company support company expectations and systems
Perform additional managerial duties as necessary
Assist Chief Executive Merchant in handling store level human resources issues
Assist Chief Executive Merchant in handling loss prevention issues
Available to open and/or close the store
How You'll Work.
Team & Collaboration
Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.; Communicate pricing and/or inventory issues to the senior team.; Interface with corporate headquarters employees.; Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary.
Communication Scope
Excellent communication, interpersonal and analytical skills
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