GOAT Group
DecisionCenterAssociate
“Decision Center Associate at GOAT Group. Skills: Operations, Customer service, Logistics. Document issues. Communicate with sellers”
What You'll Achieve.
Same-day shipment
Industry & Context.
Issue resolution
Stand for 12 hours, Lift 35 pounds, Work extended hours, Work weekends, Work holidays
What They're Looking For.
Must Have
Stand for long periods (up to 12 hours), Lift and move boxes (up to 35 pounds), Work extended hours as needed, Work weekends and holidays
Nice to Have
Background dealing with customers, Background dealing with suppliers, Willing to operate carts, Willing to operate dollies, Willing to operate moving equipment
What You'll Do.
Communicate with sellers
Communicate with buyers
Resolve issues per guidelines
Ensure orders are solved
Return orders to flow
Understand shoe conditions
Pick shoes from inventory
Process specific returns
Process specific orders
Take photos of sneakers
Understand order statuses
Triage escalated orders
How You'll Work.
Team & Collaboration
Fast-paced environment; Team environment
Applying for this Decision Center Associate role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about GOAT Group?
Real rants from real employees. Read before you apply.