DPD Group UK
Logistics
DebriefOperative
Neural analysis suggests this role is
optimal for entry candidates.
“Debrief Operative at DPD Group UK. Skills: Process management, Customer experience, Operational metrics. Support drivers with routes. Find tricky addresses”
What You'll Achieve.
Achieve 5-star customer experience
Industry & Context.
Troubleshooting handhelds
What They're Looking For.
Must Have
Comfortable with computer systems, Comfortable with handheld devices, Reliable team player, Punctual team player, Willing to help out
What You'll Do.
Support drivers with routes
Find tricky addresses
Give clear instructions
Report handheld glitches
Handle customer enquiries
Keep depot KPIs on point
Keep workspace secure
How You'll Work.
Team & Collaboration
Support the squad
Full Job Description
Location: DPD Guildford - Prime 24, Lyon Way, GU16 7EX * Contract Type: Permanent / 40 Hours per week. * Shift Pattern: Sunday - Thursday * Hours of Work: 12:00 - 20:30 Why DPD? (The Good Stuff) We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world: * Pay Rate: £12.71 per hour + enhanced overtime rates. * Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have. * Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading. * Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family. * Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers. * Financial Peace of Mind: Free Life Assurance (4x salary). DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience. What You’ll Be Doing * Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions. * Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP). * Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point. * Process Pro: Running the driver debriefs and keeping the paperwork tight. * Safety First: Keeping the workspace safe and secure for everyone. Kit: Full training, uniform, and PPE provided. ## Qualifications Are You The One? We’re looking for someone who care. You don’t need a decade of experience, but you do need: * Energy: Passion, self-determination, and a "can-do" attitude. * Focus: A keen eye for detail and the ability to multitask under pressure. * Tech Savvy: Comfortable with computer systems and handheld devices. * Team Spirit: A reliable, punctual team player who’s down to help out where needed. DPD is a Disabili
Applying for this Debrief Operative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about DPD Group UK?
Real rants from real employees. Read before you apply.