Macquarie University
DeanofStudentsGovernanceOfficer
“Dean of Students Governance Officer at Macquarie University. Skills: Governance, Student matters management, Policy and procedure alignment, Stakeholder relationship management, Reporting and analysis. Provide systems and governance advice, guidance, and support to PVC (DoS) staff managing student matters. Manage and triage complaints, misconduct matters, and student enquiries”
What You'll Achieve.
Ensure student-related processes align with University policies, procedures, and governance frameworks; Strengthen governance practices; Support clear, consistent approaches to student matters; Inform decision-making
Industry & Context.
Organisational and analytical skills, including experience supporting reporting and decision-making
Full-time, on-campus presence required, Fixed term contract until mid-May 2027, Flexibility to work outside standard hours to meet business needs
What They're Looking For.
Must Have
Degree or equivalent experience in governance, compliance, administration, or a related discipline, Demonstrated ability to interpret and apply policies, procedures, and governance frameworks, Experience managing or triaging complex matters, enquiries, or complaints, communication skills, with the ability to provide clear and practical guidance, Ability to build and maintain effective relationships with a range of stakeholders, organisational and analytical skills, including experience supporting reporting and decision-making, Current Working with Children Check and Criminal History Check (or willingness to obtain), Flexibility to work outside standard hours to meet business needs
What You'll Do.
Provide systems and governance advice
and support to PVC (DoS) staff managing student matters
Manage and triage complaints
and student enquiries
Provide secretariat and administrative support
Build and maintain effective relationships with students and key stakeholders
Support governance and compliance activities
Collate and analyse information
and prepare briefings and reports
How You'll Work.
Team & Collaboration
Highly collaborative role, working closely with staff, students, and key stakeholders; Build and maintain effective relationships with students and key stakeholders
Communication Scope
Clear and practical guidance; Effective relationships
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