Carvana
Automotive Retail
DealershipAttendant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Dealership Attendant at Carvana. Skills: Customer experience, Vehicle sales, Relationship management. Serve as primary point of contact. Guide customers from inquiry to sale”
Industry & Context.
8-hour shift, Rotating days off, Not eligible for visa sponsorship
What They're Looking For.
Must Have
2 years customer-facing experience, Valid driver's license, Read, write, speak, and understand English, At least 21 years of age, Pass a drug test, Obtain a DOT Medical Card
Nice to Have
Knowledge of CDJR products, Knowledge of automotive trends
What You'll Do.
Serve as primary point of contact
Guide customers from inquiry to sale
Work with customers in-store
Work with customers via phone/email/text
Facilitate showroom visits
Facilitate test drives
Finalize vehicle selection
Support order placement
Deliver white-glove experience
Set up app connectivity
Provide warranty information
Provide maintenance information
Proactively move customers through sales funnel
Respond to inbound leads
Provide action-oriented customer support
Act as CDJR product specialist
Remain up-to-date with OEM training
Remain up-to-date with product updates
Guide customers through sales
Guide customers through pickup process
Guide customers through drop-off process
Build relationships with local businesses
Continue customer engagement post-sale
Check in at ownership milestones
Maintain regular communication
Ensure customer satisfaction
Answer follow-up questions
Foster long-term relationships
Maintain clean sales lot
Ensure vehicles are parked neatly
Ensure vehicles are merchandised properly
Review and scan inventory
Ensure high quality inventory
Ensure accurate location tracking
How You'll Work.
Team & Collaboration
Cross-functional teams
Communication Scope
In-person communication; Digital communication
Full Job Description
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U. S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: This role requires an 8-hour shift between 9:00am and 7:00pm, Monday through Saturday, with rotating days off per week. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $19.00-$21.00 hourly Starting Pay: $19.00/hr At 3 Months: $19.50/hr At 6 Months: $20.00/hr In your first year, you can progress from $19/hr to $21/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benef
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