Capital One
DealerSuccessManager
“Dealer Success Manager at Capital One. Skills: Sales Process, Customer Success, Training Enablement. Operate as Strategic Consultant. Partner with auto dealers”
What You'll Achieve.
Achieve superior success; Gain Navigator Platform subscribers; Retain Navigator Platform subscribers; Maximize value of technology; Maximize value of processes
Industry & Context.
Troubleshoot technical issues
Travel up to 50%
What They're Looking For.
Must Have
High School diploma, GED or equivalent certification, 1 year of experience in Process Management, 1 year of experience in Relationship management
Nice to Have
Bachelors Degree, 2 years of experience in Process Management, 2 years of experience in Relationship management
What You'll Do.
Operate as Strategic Consultant
Partner with auto dealers
Strategize with POD counterparts
Achieve superior success
Provide consultative expertise
Support POD's core sales objectives
Support POD's efforts
Gain Navigator Platform subscribers
Retain Navigator Platform subscribers
Provide specialized expertise
Use compelling closing techniques
Provide expert training
Conduct strategic ROI conversations
Educate auto dealer stakeholders
Gain buy-in from stakeholders
Ensure value maximization
Partner with POD team members
Develop market strategies
Execute market strategies
Achieve unified sales goals
Drive sales enablement
Own customer adoption lifecycle
Own customer retention lifecycle
Drive process improvements
Align with customer outcomes
Align with Capital One Sales Process
Provide subject matter expertise
Execute customer enablement cycle
How You'll Work.
Team & Collaboration
POD counterparts; POD team members; Cross-company partners; Multiple organization levels
Communication Scope
Influence partners
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