Dealer.comPerformanceManager

**Company** Cox Automotive - USA **Job Family Group** Customer Care Group **Job Profile** Client Performance Manager A - CAI **Management Level** Individual Contributor **Flexible Work Option** Can work remotely but need to live in the specified city, state, or region **Travel %** Yes, 25% of the time **Work Shift** Day **Compensation** Compensation includes a base salary in the range of $75,000.00 - $112,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,000.00. **Job Description** The **Dealer.com Performance Manager** is expected to build and maintain relationships with external clients and ensure client needs are the driving force behind priorities, decisions, and activities in order to ensure success through product utilization, product upgrades, group harvest sales, and revenue retention. The Performance Manager owns the client relationship on behalf of the company and will act as the client advocate internally by communicating the client’s needs to various departments. The Performance Manager works remotely under limited supervision and responsible for protecting monthly revenue where no long term client contracts may be in place. The Performance Manager is also responsible for identifying the level of customer interest in additional products, harvesting additional accounts, and expanding/upselling product functionality to potentially increase revenue growth across their client base. The Performance Manager is expected to collaborate with other Performance Managers to ensure clients with multiple products encounter a seamless and consistent experience. We are open to applicants in the Eastern time zone. And select Central time zones. What You'll Do * Responsible for external client and revenue retention by working indepen