AcuityMD

SaaS

DealDeskAssociate

$100–120k Remote Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Deal Desk Associate at AcuityMD. Skills: Deal Desk operations, Revenue Operations, Sales Operations, CRM/CPQ systems, Deal structuring, Revenue recognition concepts. Support the creation, review, and processing of quotes and order forms within CRM and CPQ systems. Review inbound deal requests from Account Executives for completeness, accuracy, and compliance with internal policies”

What You'll Achieve.

Increase the velocity of the Commercial organization at AcuityMD; Drive excellence across the team through strategy, operations, and analysis; Build and improve processes that enable the Commercial and Revenue teams to scale as efficiently as possible; Provide an outstanding customer experience; Ensure CRM hygiene and accurate deal data to support forecasting, reporting, and downstream business processes; Ensure SLA adherence, particularly during month-end and quarter-end close periods

Industry & Context.

SaaS
Problems you'll solve

Ability to proactively identify blockers, operational risks, and process inefficiencies

Eligibility Requirements

Eligible work authorization in the United States or Canada, Must have an eligible work permit in the USA to be considered for this position

What They're Looking For.

Must Have

3+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related function at a high-growth startup or growth-stage company, Hands-on experience working in CRM and CPQ systems, Experience structuring non-standard deals including multi-year agreements, ramp deals, pilots, and add-on pricing, Attention to detail when reviewing contracts, order forms, and special commercial terms, Experience supporting quarter-end close cycles in a fast-paced sales environment, Understanding of revenue recognition concepts and how deal structure impacts cash flow and reporting, Communication and collaboration skills across cross-functional stakeholders, Ability to proactively identify blockers, operational risks, and process inefficiencies, Comfortable managing multiple priorities in a dynamic, rapidly evolving environment, Eligible work authorization in the United States or Canada

Nice to Have

Familiarity with usage-based or consumption-based pricing models, Experience supporting healthcare, MedTech, life sciences, or SaaS organizations, Experience working across distributed teams and time zones, Familiarity with Salesforce, HubSpot, MonetizeNow, DealHub, or similar platforms

What You'll Do.

and processing of quotes and order forms within CRM and CPQ systems

Review inbound deal requests from Account Executives for completeness

and compliance with internal policies

Manage discount approvals within established thresholds and escalate non-standard requests when needed

Structure deal terms including contract length

and add-on agreements

Coordinate with Legal to support contract redlines and ensure timely execution of non-standard agreements

Maintain Deal Desk approval queues and help ensure SLA adherence

particularly during month-end and quarter-end close periods

Ensure CRM hygiene and accurate deal data to support forecasting

and downstream business processes

Understand how commercial deal structures impact ARR

Identify process gaps

operational bottlenecks

and areas for improvement

and proactively escalate risks or blockers

How You'll Work.

Team & Collaboration

Partner closely with Account Executives, Legal, Finance, and Customer Success to structure, review, and process deals; Partner cross-functionally with Sales, Finance, Legal, and Customer Success to drive efficient deal execution; Collaborate cross-functionally with teams across AcuityMD to drive impact

Communication Scope

Communication and collaboration skills across cross-functional stakeholders

Process & Methodology

Managing multiple priorities, Identifying process gaps, Identifying operational bottlenecks, Escalating risks or blockers

Full Job Description

Deal Desk Associate AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We're a high-growth AI and Data company scaling rapidly. As a Deal Desk Associate, you will play a critical role in helping our Commercial organization move quickly while maintaining operational accuracy and compliance. You will partner closely with Account Executives, Legal, Finance, and Customer Success to structure, review, and process deals that support efficient growth. In this role, you’ll help ensure our quoting and contracting processes scale effectively, identify operational bottlenecks, and improve the systems and workflows that power our revenue engine. Team Mission Deal Desk exists to increase the velocity of the Commercial organization at AcuityMD and drive excellence across the team through strategy, operations, and analysis. We aim to build and improve processes that enable the Commercial and Revenue teams to scale as efficiently as possible, while providing an outstanding customer experience. We are a highly collaborative group that partners cross-functionally with teams across AcuityMD to drive impact. Responsibilities Support the creation, review, and processing of quotes and order forms within CRM and CPQ systems Review inbound deal requests from Account Executives for completeness, accuracy, and compliance with internal policies Manage discount approvals within established thresholds and escalate non-standard requests when needed Structure deal terms including contract length, payment schedules, ramp structures, p

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