Datadog
Technology
DealDeskAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Deal Desk Analyst at Datadog. Skills: Deal structuring, Quoting, SaaS transactions. Develop in-depth knowledge of Datadog’s licensing and pricing. Provide deal structuring and quoting support”
Industry & Context.
Creative problem solver
What They're Looking For.
Must Have
4 years of overall experience, 2 years of experience with deal structuring/quoting complex SaaS transactions, Working knowledge of revenue recognition principles, comfortable representing the company to customers in negotiations, resolving customer satisfaction issues, attention to detail, Ability to multi-task, quantitative skills, MS Word skills, Excel skills, PowerPoint skills
Nice to Have
Experience with Salesforce, Experience with CPQ
What You'll Do.
Develop in-depth knowledge of Datadog’s licensing and pricing
Provide deal structuring and quoting support
Be a creative problem solver
Meet customers’ needs
Adhere to Datadog’s selling policies
Solve customer satisfaction issues
Negotiate deals directly with the customer
Work cross functionally across various stakeholder groups
Function as point of contact for Sales
Function as subject matter expert for Sales
Drive adherence to internal controls
Drive adherence to protocols
Drive adherence to business rules
How You'll Work.
Team & Collaboration
Sales Operations; Billing; Contracts; Legal teams; Global Sales Team; legal; contracts; sales operations; order management; revenue; finance; product management
Full Job Description
G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high pressure environment Strong quantitative skills Strong MS
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