BMO

Financial Services

DeNovoRetailRelationshipBanker

$42–69k Santee, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“De Novo Retail Relationship Banker at BMO. Skills: Relationship management, Sales, Client growth. Deliver exceptional service to customers and prospects. Identify customer needs”

What You'll Achieve.

Drive client growth; Grow loyalty; Identify opportunities; Address sales and service needs; Grow BMO’s business; Contribute to business results

Industry & Context.

Financial Services
Problems you'll solve

Analyze issues; Determine next steps

Eligibility Requirements

May work at multiple branches, Work schedule may differ

What They're Looking For.

Must Have

2 - 3 years relevant experience, Post-secondary degree or equivalent experience, Appropriate lending qualifications and designations, Working knowledge of personal and small business customer needs and solutions, Working knowledge of retail investments and lending products, Experience in a consultative customer service or sales role, Experience in financial services

Nice to Have

Post-secondary degree in related field of study desirable, Registration to sell investment products completed, Experience in financial services is an asset

What You'll Do.

Deliver exceptional service to customers and prospects

Identify customer needs

Provide financial advice and guidance

Engage proactively with existing customers and prospects

Conduct needs-based assessments

Identify immediate / future opportunities

Identify financial solutions

Recommend tailored solutions

Address sales and service needs

Offer advice on digital and self-serve options

Support customer transactions needs

Engage customers to grow BMO’s business

Generate appointments

Build new relationships within the community

Address questions and resolve issues

Ensure accurate data entry

Make credit recommendations for personal lending transactions

Integrate marketing promotions and programs into customer conversations

Organize work information to ensure accuracy and completeness

Find creative approaches to customer experience

Contribute to business results

Follow through on risk and compliance processes

Safeguard customers’ assets

Maintain customer privacy

Act in customers’ best interest

Keep current with financial services marketplace

Keep current with legal and regulatory environment

Maintain knowledge of personal banking products

Integrate product knowledge into customer conversations

Identify and report suspicious patterns of activity

Comply with legal and regulatory requirements

Protect the Bank's assets

Complete complex & diverse tasks

Handle escalations from other employees

Analyze issues and determine next steps

Make sound and risk informed decisions

How You'll Work.

Team & Collaboration

Collaborate within the branch; Work through various channels with BMO partners; Key member of a collaborative team; Work in different capacities as part of a team

Communication Scope

Client conversations

Full Job Description

Application Deadline: 07/12/2026 Address: 9355 Mission Gorge Road Job Family Group: Retail Banking Sales & Service **Join us in building something new. This Retail Relationship Banker requisition supports our DeNovo branch expansion, where you’ll have the opportunity to help launch new locations, shape team culture, and drive client growth from day one. We’re looking for individuals who bring creativity, a passion for business development, and an entrepreneurial mindset with a focus on building strong community and networking relationships.** Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives. * Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities. * Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions). * Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast. * Supports customer transactions needs based on customer traffic. * Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community. * Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirement

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