Amazon Data Services MX

Technology

DCOTechnician,DCCCommunities

$275–375k ~AI est. Queretaro, Queretaro, Mexico FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“DCO Technician, DCC Communities at Amazon Data Services MX. Skills: Data center operations, Hardware repair, Network troubleshooting. Ensure availability and reliability. Perform hardware diagnostics”

What You'll Achieve.

Meet or exceed defined service levels

Industry & Context.

Technology
Problems you'll solve

Troubleshooting; Fix problems

Eligibility Requirements

Participation in on-call rotation, Rotational shiftwork, Work in an environment that operates 24/7, Lift and rack equipment up to 40 pounds

What They're Looking For.

Must Have

2+ years of computer hardware troubleshooting and repair experience, 1+ years of data center experience, 2+ years of computer networking experience, Can lift and rack equipment up to 40 pounds

Nice to Have

Experience dealing effectively with customers, Operating efficiently under pressure

What You'll Do.

Ensure availability and reliability

Perform hardware diagnostics

Perform network diagnostics

Perform physical repair

How You'll Work.

Team & Collaboration

Work with a team

Full Job Description

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Technician to join our expanding Infrastructure Operations team. Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7. Key job responsibilities • Experience working in a Data Center environment • Understanding of network design, protocols and troubleshooting. • Understanding of storage devices. • Experience in Hardware diagnostics and repair. • Software installation and configuration. • Experience managing work and priorities through a ticketing system • rotational Shiftwork Basic Qualifications: - 2+ years of computer hardware troubleshooting and repair experience - 1+ years of data center experience - High school or equivalent diploma - 2+ years of computer networking experience - Can lift and rack equipment up to 40 pounds Preferred Qualifications: - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https

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