Amazon Data Services, Inc.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing

DCEOClusterManager,DCCCommunities

$153–254k Hampton, Georgia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Executive candidates.

The Brief

“DCEO Cluster Manager, DCC Communities at Amazon Data Services, Inc.. Skills: Data center operations, Facility operations, Infrastructure management. Hire operations management team. Manage operations management team”

What You'll Achieve.

Maintain 100% service uptime

Industry & Context.

Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
Problems you'll solve

Problem-solving; Troubleshooting

Eligibility Requirements

Respond to emergency

What They're Looking For.

Must Have

Bachelor's degree or above in Engineering, Computer Science, or related field, 7+ years of experience operating as a manager of managers, 10+ years of relevant experience managing mission critical facilities, In depth knowledge of Data Center Facilities, Ability to respond to all facility related emergency in a timely manner

Nice to Have

Experience using lean process improvement, Experience using six sigma methodologies, Master's degree in engineering or equivalent, Mission Critical facility management experience for a large enterprise, Mission Critical facility management experience for a large Colocation provider, Knowledge in servers, network, and platform

What You'll Do.

Hire operations management team

Manage operations management team

Develop operations management team

Establish performance benchmarks

Prepare reports on facility operations

Prepare reports on facility maintenance

Manage on-site 24x7 shift technicians

Manage sub-contractors

Build organizational structure

Maintain organizational structure

Participate in recruiting events

Operate mechanical systems

Operate electrical systems

Operate controls systems

Perform preventive maintenance

Perform corrective maintenance

Manage facility related repairs

Attend Data Center Engineering Operations meetings

Report Data Center Engineering Operations

Run availability meetings

Report meeting outcomes

Liaise with global team

Implement global initiatives locally

Manage colocation data center services providers

Perform root cause analysis

Improve operational processes

Improve operational procedures

Improve operational methods

Improve operational tools

Lead energy efficiency initiatives

Support capacity planning

Support capacity management

Support ongoing construction activities

How You'll Work.

Team & Collaboration

Cross-functional teams; Global team; Business development team; Real estate team; Engineering team; Construction team

Communication Scope

Reporting

Process & Methodology

Capacity planning, Project management

Full Job Description

Amazon seeks exceptional leaders for a strategic senior management position overseeing our data center operations. This executive role offers significant visibility within the organization and aligns with our mission of becoming the world's most customer-centric company. The DCEO Cluster Manager position encompasses leadership responsibility for multiple data center facilities and their corresponding infrastructure. The successful candidate will direct a substantial organizational structure, providing oversight to Area Managers and Facility Managers while ensuring operational excellence across multiple data center locations. This position requires demonstrated leadership capabilities and a track record of exceptional performance in managing complex technical operations. The role is integral to maintaining Amazon's world-class data center infrastructure and supporting our continued growth and innovation. The ideal candidate for this role will have a strong understanding of data center/mission critical MEP infrastructure. You will be the single point of contact for all facility related issues and work as the technical resource to support Regional Cluster Manager. You will solely be responsible for maintaining 100% service uptime in your Cluster. You have a very high-level view of your organization, but you will need to deep dive into detail as needed. You will also be interacting with the global team daily by representing the Data Center Engineering Operations team. If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you’ve been looking for! AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers h

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