Amazon Data Services, Inc.
Operations, IT, Support Engineering, Tech Ops Engineering, Cloud Computing
DCEOClusterManager,AWSDCops
Neural analysis suggests this role is
optimal for Manager candidates.
“DCEO Cluster Manager, AWS DC ops at Amazon Data Services, Inc.. Skills: Data Center Operations, Facilities Management, Team Leadership. Hire, manage, and develop operations management team. Establish performance benchmarks”
What You'll Achieve.
Maintaining 100% service uptime; Meet or exceed contracted performance SLAs
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
Bachelor's degree in engineering, computer science, or a related field, 7+ year of experience operating as a manager of managers, 10+ years of relevant experience managing mission critical facilities, In depth knowledge of Data Center Facilities such as generators, chillers, cooling towers, air handling units, UPS, electrical sub distribution systems, fire detection and suppression systems, cable reticulation systems, Ability to respond to all facility related emergency in a timely manner, with sound recovery plans
Nice to Have
Masters Degree in Engineering, or related fields, Mission Critical facility management experience for a large enterprise or large Colocation provider, Knowledge in servers, network, and platform
What You'll Do.
and develop operations management team
Establish performance benchmarks
Prepare reports on critical facility operations
Manage on-site shift technicians
Manage sub-contractors
Build and maintain sustainable organizational structure
Manage hiring strategy
Participate in recruiting events
Operate mechanical systems
Operate electrical systems
Operate controls systems
Perform preventive maintenance
Perform corrective maintenance
Manage facility related repairs
Attend Data Center Engineering Operations meetings
Prepare Data Center Engineering Operations reporting
Run availability meetings
Report meeting outcomes
Liaise with global team on initiatives
Implement global initiatives locally
Manage vendor services
Respond to safety incidents
Respond to security incidents
Respond to availability incidents
Perform root cause analysis
Improve operational processes
Improve operational procedures
Improve operational methods
Improve operational tools
Lead energy efficiency initiatives
Support capacity planning
Support capacity management
How You'll Work.
Team & Collaboration
Interacting with global team; Collaborate with people across AWS; Work with business development team; Work with real estate team; Work with engineering team; Work with construction team
Communication Scope
Representing Data Center Engineering Operations
Process & Methodology
Continuous improvement methodologies, Lean, Six Sigma
Full Job Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Join this highly visible team in a highly visible role. The ATL Cluster is a fast growing region with many growth opportunities. Don't hesitate to reach out about this highly impactful, highly visible role. The Infrastructure Operations organization is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our facilities operations organization in Atlanta as a Data Center Engineering Operations (DCEO) Cluster Manager. DCEO Cluster Manager is one of our most senior management roles in Atlanta. In this role, you will be responsible for leading a large organization, managing Area Managers and/or Facility Managers who own data center facility infrastructure. In other words, DCEO Cluster Manager is ultimately in charge of managing multiple data centers. The pace, scale, and growth of Amazon’s data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it. The ideal candidate for this role will have a strong understanding in data center/mission critical MEP infrastructure. You will be the single point of the contact for all facility related issues from Atlanta team and work as the technical resource to support Regional Cluster Manager. You will solely be responsible for maintaining 100% service uptime in your Cluster. You have a very high-level view of your organization but you will need to deep dive into details as needed. You will also be interacting with global tea
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