Amazon Data Services, Inc.
Technology
DCEOChiefEngineer,ADCInfraOps
Neural analysis suggests this role is
optimal for Mid+ candidates.
“DCEO Chief Engineer, ADC InfraOps at Amazon Data Services, Inc.. Skills: Data center operations, Infrastructure maintenance, Project management. Oversee operations and maintenance of mechanical and electrical. Operate independently with limited direct management”
What You'll Achieve.
Ensure 100% availability of MEP systems; Maintain peak efficiency of electrical, mechanical, and fire/life safety equipment; Maintain better than 99.999% uptime for mission-critical servers; Reduce operational costs
Industry & Context.
Root cause analysis; Troubleshooting
US Citizen, Active Top Secret security clearance, Obtain and maintain active TS/SCI security clearance with polygraph, Satisfy security related requirements, Walk job sites, Work at heights, Work from ladders, Lift and/or move up to 39 pounds, Participate in group lifts for 40 pounds or more, Coordinate body movements, Reach and stretch, Maintain balance, Bend or twist body, Perform physical tasks all day, Use hands to manipulate small wires, Push or pull heavy objects, Work in noisy environment, Work at depths
What They're Looking For.
Must Have
4+ years relevant work experience, 8+ years technical training/experience, High School diploma or equivalent, Current, active TS/SCI US Government Security Clearance, Experience carrying new design concepts through exploration, development, and into deployment or mass production, Experience in MS Excel, Word, and Windows Operating Systems, Experience with power management and power monitoring systems
Nice to Have
5+ years project management in data centers or comparable critical infrastructure experience, Knowledge of critical data center equipment, Knowledge of engineering documentation, electrical diagrams and standard operating procedures, Knowledge of building codes and regulations, Experience in project management in data centers or comparable critical infrastructure, Experience in Data Center Engineering Operations, Deep understanding of electrical and mechanical data center infrastructure, Experience reading and interpreting construction specifications and drawings
What You'll Do.
Oversee operations and maintenance of mechanical and electrical
Operate independently with limited direct management
Act as escalation point for facilities-related issues
Escalate to Data Center Facility Manager
Perform root cause analysis of equipment failures
Troubleshoot facility and data server-level events
Report facility and data server-level events
Create standard practices for Engineering Operations Technicians
Deploy standard practices for Chief Engineers
Deploy standard practices for vendor support teams
Provide training to Engineering Operations Technicians
Provide guidance to Engineering Operations Technicians
Ensure safety procedures are adhered to
Ensure security procedures are adhered to
Utilize CMMS to manage building workflows
Communicate complex technical information to non-technical audience
Instruct others on scheduling
Instruct others on ticketing
Provide mentorship in developing solutions
Manage small-to-medium large impact projects
Create key milestones
Deliver on key milestones
Obtain quotes for necessary costs
Track quotes for necessary costs
Document project results for future implementation
Drive innovation in facilities
Drive resiliency in facilities
Reduce operational costs in facilities
Direct EOTs in troubleshooting
Train EOTs in troubleshooting
Support EOTs in troubleshooting
Direct EOTs in operations
Train EOTs in operations
Support EOTs in operations
Implement site-specific training exercises
Execute site-specific training exercises
Implement equipment-specific training exercises
Execute equipment-specific training exercises
How You'll Work.
Team & Collaboration
External support groups; Local and global settings; Vendor support teams
Communication Scope
Technical information communication
Process & Methodology
Project management, Conception to completion, Milestone creation, Cost tracking, Documentation
Full Job Description
Amazon is looking for a detail-oriented individual to join our northern VA Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's Mechanical, Electrical, and Plumbing systems (MEP) operate at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The DCEO Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium large impact projects from conception to completion. These projects can involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT’s in their role of providing hands-on electrical and mech
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