DC Supervisor
DCSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“DC Supervisor at DC Supervisor. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.. Communicate with the department trainer to ensure that new team members are properly trained.”
What You'll Achieve.
Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time.; set and maintain company standards.
Industry & Context.
Research and solve any customer questions, problems, and complaints.
Responsible for warehouse security on Saturdays and scheduled holidays.
What They're Looking For.
Must Have
High school diploma or equivalent (GED), Basic computer skills, verbal, written, and interpersonal skills, Proven ability to stay organized, lead a team of individuals, Customer service oriented, able to work well in a team environment, Ability to read and match numerical and alphabetical characters quickly and accurately
Nice to Have
Previous experience in an O’Reilly store and distribution center, Completion of the O'Reilly management training program, Advanced computer skills, Bilingual (English/Spanish preferred)
What You'll Do.
Ensure all orders through the city counter are picked and delivered efficiently
Communicate with the department trainer to ensure that new team members are properly trained.
Responsible for warehouse security on Saturdays and scheduled holidays.
and organized appearance of the city counter.
Research and solve any customer questions
Responsible for scheduling workload
team member work schedules
Responsible for team member evaluations being written and delivered in a timely manner.
Ensure that a high degree of safety is maintained among counter staff and route drivers.
Review overage/shortage and productivity reports to set and maintain company standards.
Responsible for the maintenance
and appearance of city counter delivery fleet and maintaining records of such for each vehicle.
Coordinate the efforts of all city counter staff to maximize efficiency.
Maintain safety standards while operating and identify unsafe practices and situations.
How You'll Work.
Team & Collaboration
Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service.; Maintain effective communication between the city counter staff and store, DC, and office personnel.; Coordinate the efforts of all city counter staff to maximize efficiency.
Communication Scope
verbal, written, and interpersonal skills; Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service.; Communicate with the department trainer to ensure that new team members are properly trained.; Maintain effective communication between the city counter staff and store, DC, and office personnel.
Full Job Description
Communicate with all stores and departments within the DC to maintain efficiency and a high level of customer service. Supervise the city counter staff and delegate the workload accordingly. **ESSENTIAL JOB FUNCTIONS** Ensure all orders through the city counter are picked and delivered efficiently, accurately, and on time. Communicate with the department trainer to ensure that new team members are properly trained. Responsible for warehouse security on Saturdays and scheduled holidays. Maintain a neat, clean, and organized appearance of the city counter. Maintain effective communication between the city counter staff and store, DC, and office personnel. Research and solve any customer questions, problems, and complaints. Responsible for scheduling workload, team member work schedules, and vacations. Responsible for team member evaluations being written and delivered in a timely manner. Ensure that a high degree of safety is maintained among counter staff and route drivers. Review overage/shortage and productivity reports to set and maintain company standards. Responsible for the maintenance, performance, and appearance of city counter delivery fleet and maintaining records of such for each vehicle. Coordinate the efforts of all city counter staff to maximize efficiency. Maintain safety standards while operating and identify unsafe practices and situations. All other duties as assigned. **SKILLS/EDUCATION/EXPERIENCE** ## Required: High school diploma or equivalent (GED) Basic computer skills Strong verbal, written, and interpersonal skills Proven ability to stay organized and lead a team of individuals Customer service oriented and able to work well in a team environment Ability to read and match numerical and alphabetical characters quickly and accurately ## Desired: Previous experience in an O’Reilly store and distribution center Completion of the O'Reilly management training program Advanced computer skills Bilingual (English/Spanish preferred) O’Reilly Auto Parts
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