DCJuniorHandsandEyes

**Overview:** The DC Junior Hands and Eyes is responsible for providing on-site operational support within a mission-critical data center environment This role is responsible for physical media management, security administration, device validation, and providing hands-on support for IT infrastructure. The ideal candidate will ensure operational efficiency, maintain strict security standards, and assist remote engineering teams in troubleshooting and recovery activities to support high system availability. **The Role:** Physical Media Activities * Mount/dismount of media * Filing and Cataloging of media * Scanning of media * Shipping/Receiving of media and peripherals * Inventorying of media and media related equipment * Tracking of media and media related equipment * Labeling of media and media related equipment * Initializing of media and media related equipment * Track onsite spares/scratch levels and report low volumes * Perform all activities to prepare and package media for offsite vaulting * Perform all activities to receive media from offsite vaulting provide and perform appropriate filing * Execute commands on system consoles to perform standard daily tasks (mount, unmount, silo eject, etc.) * Use of Hewlett Packard Enterprise tools and processes related to Media Physical Security Activities * Processing of the Data Centre Access Request * The data center is manned by security personnel (MAT) on a 24 x 7 basis and the CCTV in the data center are being monitored via the console monitor placed at the NOC. * Security personnel (MAT) will response to any unauthorized access or alarm trigger in the emergency exits in the data center. Device Validation * Visual inspection of devices as requested * Serial number validation * Device Inventory capabilities and physical comparison to inventory lists Basic troubleshooting and repair of IT equipment failures * Power on/power off devices * Relay LCD readouts * Reset Remote Management connection ID’s and Passwords * Rese