Amazon Data Services France SAS
Technology
DataCenterTechnician
“DataCenter Technician at Amazon Data Services France SAS. Skills: Data Center Operations, Cloud Infrastructure, Hardware Troubleshooting. Prioritize and resolve trouble tickets. Serve as escalation point”
What You'll Achieve.
Contribute to uptime improvement metrics
Industry & Context.
Problem Solving; Troubleshooter
Rotating shifts, 24/7 on-call requirements
What They're Looking For.
Must Have
Server Hardware Troubleshooting experience, Network protocols knowledge, Linux Administration knowledge, Good level in English
Nice to Have
Good Understanding of Linux/Unix Administration, Remote Access experience, Network Equipment Installation and Configuration, Redundancy knowledge, Participated in Project Management, Scripting experience
What You'll Do.
Prioritize and resolve trouble tickets
Serve as escalation point
Troubleshoot systems and network hardware
Investigate and resolve Linux server issues
Troubleshoot XEN service virtualization problems
Troubleshoot technical issues
Remediate physical layer outages
Participate in data center power and cooling events
Meet 24/7 on-call requirements
Install and configure server racks
Triage and resolve trouble tickets
Act as data center point of contact
Replace server and network device parts
Ensure correct rotation of spare parts
Contribute to uptime improvement metrics
Enforce Amazon's security best practices
Interact with third-party vendors
Participate in projects
Deliver high-impact projects
Contribute to building cloud infrastructure
Educate staff on best practices
How You'll Work.
Team & Collaboration
Collaborate with people across AWS; Interact with internal customers; Interact with external customers; Attend team meetings
Process & Methodology
Project Management
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