Nebius
Cloud Infrastructure
DatacenterL2ITTechnician
Neural analysis suggests this role is
optimal for Mid candidates.
“Datacenter L2 IT Technician at Nebius. Skills: Datacenter IT hardware troubleshooting, Unix/Linux operating system, Network troubleshooting. Solve hardware related issues with servers. In-depth advanced level troubleshooting”
What You'll Achieve.
Improve SLA with complex diagnostics
Industry & Context.
Solve challenging hardware related issues; Advanced level troubleshooting; Complex diagnostics
Full time day shift, Authorized to work in Finland, Proof of employment eligibility
What They're Looking For.
Must Have
Datacenters, Server equipment, IT hardware, Unix/Linux operating system, Command line, Equipment monitoring, Data analysis, Presentation, English (spoken and written)
Nice to Have
Network equipment, Network troubleshooting (advanced level), Driving license type
What You'll Do.
Solve hardware related issues with servers
In-depth advanced level troubleshooting
Hardware problem management
workarounds and solutions
Solve L1/L2 tasks through ticket system
Update new processes and documentation for IT hardware team
Collaborate with L3 Technician to improve SLA with complex diagnostics
Improve support processes
documentation and training materials
Basic level of network tasks
troubleshooting and support
How You'll Work.
Team & Collaboration
Collaborate with L3 Technician
Communication Scope
High proficiency in spoken and written English
Full Job Description
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R& D. Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. The role We’re looking for a Datacenter L2 IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains. Position is full time day shift. You’re welcome to work in our DC in Lappeenranta, Finland. Your responsibilities will include: Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting
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