Guidehouse
DatacenterFacilities&EquipmentSpecialistII
“Datacenter Facilities & Equipment Specialist II at Guidehouse. Skills: Datacenter Facilities Services, Datacenter Equipment Services, customer communication, troubleshooting tasks. Engage in customer communication. Perform device set-up, installs, or decommissions”
What You'll Achieve.
provide timely and accurate updates on issues and resolution; ensure adherence to appearance and safety standards
Industry & Context.
troubleshooting tasks; remediate issues; problem-solving
Ability to Obtain Public Trust, 24x7/365 rotation coverage, Must be able to lift to 70lbs, Work from heights, Move and handle heavy objects, Speaking and hearing are sufficient, cognitive skills needed to complete tasks, Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments, Work in confined areas
What They're Looking For.
Must Have
Minimum of ONE (1) year of experience working in facilities and equipment, written and oral communication skills in the English language, Must be able to lift to 70lbs, US Citizenship is required, Must be able to OBTAIN and MAINTAIN a Public Trust
Nice to Have
Experience working at a federal facility, approved adjudication of their PUBLIC TRUST or SUITABILITY are preferred
What You'll Do.
Engage in customer communication
Perform device set-up
Complete necessary documentation
Provide status and completion updates
Perform cabling tasks
Run copper and fiber connections
Escort vendors and customers
Perform troubleshooting tasks
Remediate issues within the datacenter
Provide updates on issues and resolution
Provide onsite 24x7/365 rotation coverage
Incident response for data center facilities services
Incident response for data center equipment services
Support performing monthly maintenance on generators
Conduct or oversee work on datacenter infrastructure systems
Perform facilities inspections
Clean areas around electrical systems
Work with customers daily
Support escorting vendors
Support determining system and rack level electrical power requirements
Support hardware placement
and removal activities
and maintain documentation
Monitor and ensure adherence to appearance and safety standards
Participate in Agile project management
Participate in a DevSecOps culture
communicate with engineers
Replace IT components in systems
Keeping an inventory of all 2000+ devices
Run cat5/cat6 and fiber cables
Deploy servers to server racks
Create and work tickets
Develop power plans for new devices
Sending out daily shift mail
Keep watch on alarms in WebControl
Correct or escalate alarms
Ensure the destruction of storage
How You'll Work.
Team & Collaboration
Coordinate, communicate with engineers; Sending out daily shift mail to coworkers
Communication Scope
customer communication; written and oral communication skills in the English language; Ability to communicate applicable technical subject matter to management and others; communicate with managers and co-workers
Process & Methodology
Agile project management
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