Guidehouse
DatacenterFacilitiesandEquipmentSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Datacenter Facilities and Equipment Specialist at Guidehouse. Skills: Datacenter facilities, Datacenter equipment, Incident response, Maintenance. Provide onsite 24x7/365 rotation coverage. Provide incident response”
What You'll Achieve.
Ensure adherence to appearance and safety standards; Keeping an inventory of all 2000+ devices
Industry & Context.
Incident response; Troubleshooting
Onsite 24x7/365 rotation coverage, Ability to Obtain Public Trust, Lift to 70lbs, Work from heights, Move and handle heavy objects, Work in confined areas, Willing to work 3rd Shift
What They're Looking For.
Must Have
1 year of experience in facilities and equipment, Ability to lift to 70lbs, Written and oral communication skills in English, Ability to coordinate, communicate with engineers, Ability to apply and provide feedback on service operation model and practices, US Citizenship is required, Must be able to OBTAIN and MAINTAIN a Public Trust, Must be willing to work 3rd Shift, Work from heights, Move and handle heavy objects, Speaking and hearing sufficient to converse, Cognitive skills needed to complete tasks, Ability to learn new tasks, Mental aptitude to respond appropriately in high-pressure situations, Maintain a professional emotional response, Work in confined areas
Nice to Have
Experience working at a federal facility, Approved adjudication of Public Trust or Suitability
What You'll Do.
Provide onsite 24x7/365 rotation coverage
Provide incident response
Support performing monthly maintenance on generators
Conduct work on datacenter infrastructure systems
Oversee work on datacenter infrastructure systems
Perform facilities inspections
Clean areas around electrical systems
Work with customers daily
Support in receiving IT equipment
Support removing IT equipment
Support shipping IT equipment
Support cabling IT equipment
Support installing IT equipment
Support replacing IT equipment
Support maintaining IT equipment
Support escorting vendors
Support determining system electrical power requirements
Support determining rack level electrical power requirements
Support hardware placement
Support installation activities
Support move activities
Support replacement activities
Support removal activities
Create documentation for IT hardware
Create documentation for infrastructure systems
Inventory documentation for IT hardware
Inventory documentation for infrastructure systems
Maintain documentation for IT hardware
Maintain documentation for infrastructure systems
Monitor appearance standards
Ensure adherence to safety standards
Participates in Agile project management
Participates in DevSecOps culture
Coordinate with engineers
Replace IT components in systems
Keeping an inventory of devices
Deploy servers to server racks
Create tickets using remedy
Work tickets using remedy
Develop power plans for new devices
Sending out daily shift mail
Keep watch on alarms in WebControl
Correct alarms in WebControl
Escalate alarms in WebControl
Ensure destruction of storage
How You'll Work.
Team & Collaboration
Agile project management; DevSecOps culture; Coordinate with engineers; Coordinate with coworkers
Communication Scope
Written communication; Oral communication; Communicate technical subject matter
Process & Methodology
Agile project management
Full Job Description
**_Job Family_ :** User Support ** _Travel Required_ :** None ** _Clearance Required_ :** Ability to Obtain Public Trust ** _Datacenter Facilities Services/ Datacenter Equipment Services:_** * Provide onsite 24x7/365 rotation coverage and incident response for data center facilities services and data center equipment services. * Expertise in modern datacenter facilities operations to include environmental controls, security, safety systems, power, backup power systems, and smart building decision systems. * Support performing monthly maintenance on generators with training. * Conduct or oversee work on datacenter infrastructure systems. * Perform facilities inspections of datacenter infrastructure systems. * Clean areas around electrical systems. * Work with customers daily for miscellaneous tasks, ranging from help desk work to janitorial work * Support in receiving, removing, shipping, cabling, installing, replacing, and maintaining, IT equipment. * Support escorting vendors performing needed maintenance. * Support determining system and rack level electrical power requirements, hardware placement, installation, move, replacement, and removal activities. * Able to create, inventory, and maintain documentation for IT hardware and infrastructure systems. * Able to follow instructions, stay on task, and requires little supervision once trained in documented processes. * Monitor and ensure adherence to appearance and safety standards. * Participates in Agile project management and a DevSecOps culture as required. * Ability to coordinate, communicate with engineers, and replace IT components in systems as needed. * Keeping an inventory of all 2000+ devices in the data center * Run cat5/cat6 and fiber cables * Deploy servers to server racks * Create and work tickets using remedy * Develop power plans for new devices coming into the data center * Sending out daily shift mail to coworkers to document and inform * Keep watch on alarms in WebControl and correct or escalate
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