ACRT, Inc.

DatabaseManagementSpecialist

$0–0k Oklahoma City, Oklahoma, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Database Management Specialist at ACRT, Inc.. Skills: Database Management, Data Management, Reporting, Troubleshooting. Manage client database program(s) including receiving downloads of data from field personnel, transferring data in various computer programs, generating and closing Work Requests, creating pre-load files, tracking refusals and tags/help tickets. Facilitate the completion of timely and accurate reports”

Industry & Context.

Problems you'll solve

Demonstrated critical thinking skills

Eligibility Requirements

some business travel is required, Be prepared for extensive travel to various sites throughout the state for extended periods of time and extended work hours (depending on storm severity), Long and extensive working hours during deployment (up to 16 hours per day, 7 days per week), Extensive walking and hiking (10+ hours per day) and the ability to lift 25 lbs, In a post storm environment, there may be no guarantees of adequate shelter, as well as a potential for limited food, water, and supplies, Potential for working in flooded areas, Potential for working in proximity to downed electric lines, Potential for exposure to hazardous conditions, where environment cannot be predicted or controlled, Drug testing is required, comfortable driving a pickup truck or 4x4 off-road vehicle, willing to work after regular hours (e. g. , Saturdays)

What They're Looking For.

Must Have

Bachelor’s Degree in Natural Sciences or related field, 2 years of experience working with computers, office equipment and data entry

Nice to Have

Bachelor’s Degree in Forestry or related field, 3 or more years of experience with data entry and data management, GIS certificate

What You'll Do.

Manage client database program(s) including receiving downloads of data from field personnel

transferring data in various computer programs

generating and closing Work Requests

creating pre-load files

tracking refusals and tags/help tickets

Facilitate the completion of timely and accurate reports

and various reports for tree contractors and internal clients

Troubleshoot invoices

Analyze & troubleshoot the database(s) for quality assurance and data Integrity

Troubleshooting of all hardware and software as well as local network support

Meet with clients to outline and implement data collection/reporting changes

Provide information to client

and field personnel as requested

Coordinate with Client Management regarding prioritizing field work scheduling

Other technical support for field personnel

Effectively communicate procedures for use of iPhones/iPads to field personnel

Attend meetings and/or conference calls

Act as administrative backup and support

Provide information to client

and auditors as requested

Maintain and build upon internal and external customer relations

and audit the activities and functions of assigned tree clearance crews

Conduct tree crew timesheet evaluation and crew movement reporting

Conduct staging site logistics and staging area traffic control

Perform workload reporting

Ensure safety using correct procedures

Act as a liaison between the vegetation manager of the utility and the tree crews

Be prepared for extensive travel to various sites throughout the state for extended periods of time and extended work hours (depending on storm severity)

Other duties as assigned

How You'll Work.

Team & Collaboration

Provide information to and Collaborate with Internal and External Personnel; Coordinate with Client Management regarding prioritizing field work scheduling; Other technical support for field personnel, office staff, Contract Arborists; Attend meetings and/or conference calls; Act as administrative backup and support; Provide information to client, account supervisor, and auditors as requested; Maintain and build upon internal and external customer relations; Act as a liaison between the vegetation manager of the utility and the tree crews

Communication Scope

Excellent communication skills; comfortable communicating data and information to others; ability to calmly communicate with customer conflicts

Process & Methodology

Plan, facilitate, organize, coordinate, and audit the activities and functions of assigned tree clearance crews

Full Job Description

ACRT, Inc. Full time Regular **About The Team ** At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. **About the Role** The Database Management Specialist reports to the Operations Manager at ACRT Inc. This position will play a key role in providing technical expertise specific to client contract needs regarding database management. This position requires a high degree of organization and excellent attention to detail. **What You’ll Do** Data Management * Manage client database program(s) including receiving downloads of data from field personnel, transferring data in various computer programs, generating and closing Work Requests, creating pre-load files, tracking refusals and tags/help tickets * Facilitate the completion of timely and accurate reports * Production of maps, manifests, and various reports for tree contractors and internal clients * Troubleshoot invoices, data, programs, and computers * Analyze & troubleshoot the database(s) for quality assurance and data Integrity * Troubleshooting of all hardware and software as well as local network support * Meet with clients to outline and implement data collection/reporting changes Provide Information to and Collaborate with Internal and External Personnel * Provide information to client, Operations Manager, and field personnel as requested * Coordinate with Client

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