ACRT, Inc.
DatabaseManagementSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Database Management Specialist at ACRT, Inc.. Skills: Database management, Data analysis, Customer support. Monitor tree ticket database for stages. Monitor tree ticket database to ensure timelines are”
Industry & Context.
Exercise good judgement
Drug testing required
What They're Looking For.
Must Have
1 year of experience in office management, office administration, or customer service, Valid driver's license
Nice to Have
Associate's degree in administration or communications, 2 years of experience in office management, office administration, or customer service
What You'll Do.
Monitor tree ticket database for stages
Monitor tree ticket database to ensure timelines are
Monitor circuit maintenance work for current completion and
Monitor circuit maintenance work to ensure timelines are
Provide reports on vegetation management program
Complete field verification quality assurance reviews
Monitor and update expected timelines for vegetation management
Assist ACRT groups on projects
Communicate with customers
Maintain knowledge of client’s policies and procedures
Communicate client’s policy and procedures to customer base
Answer and handle phone calls from customers
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Work independently and as a team
Communication Scope
Professional communication
Full Job Description
ACRT, Inc. Full time Regular **Company Description** At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. **Role Description** The Database Analyst reports to the Operations Manager or Supervisor at ACRT Inc. This position will play a key role in tracking data within the vegetation management software. This position requires a high degree of organization and excellent attention to detail. **Essential Duties & Responsibilities** Documentation Organization and Maintenance * Monitor tree ticket database for stages. Example Received from customer, reviewed, disposition result, etc. * Monitor tree ticket database to ensure timelines are being kept. * Monitor circuit maintenance work for current completion and stages. * Monitor circuit maintenance work to ensure timelines are being kept. * Upon request from Xcel, provide reports on any aspect of the vegetation management program captured by Xcel’s work studio software. * If needed, complete field verification quality assurance reviews of data. * Monitor and update expected timelines for various vegetation management work based on circuit data collected by various vendors. Organizational and Customer Support * Assist ACRT groups on projects, as needed. * Communicate with customers in a professional and helpful manner. * Maintain knowledge of client’s policies and procedures * Co
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