BrainRocket
Fintech, iGaming, Marketing
DataSupportTeamLead
Neural analysis suggests this role is
optimal for Mid candidates.
“Data Support Team Lead at BrainRocket. Skills: SQL, Data Support, Team Lead. Lead, mentor, and develop team. Act as main point of contact”
What You'll Achieve.
ensuring the accuracy of data; ensuring the availability of data; ensuring the reliability of data
Industry & Context.
analytical and problem-solving skills
Participate in on-call rotation, Ability to work in a fast-paced environment, Ability to work in a 24/7 operational environment
What They're Looking For.
Must Have
3+ years of experience in data support / data operations / analytics, 1+ year of experience in a leadership or team lead role, proficiency in SQL, ability to write complex queries, ability to write joins, ability to write window functions, optimize performance, Experience working with large datasets, Experience working with relational databases
Nice to Have
Experience in the casino, iGaming, or gaming industry
What You'll Do.
Act as main point of contact
Ensure high data quality
Ensure high data integrity
Write complex SQL queries
Monitor data pipelines
Resolve data discrepancies
Resolve data failures
Implement data support processes
Improve data support processes
Implement documentation
Improve documentation
Analyze recurring issues
Drive continuous improvement
How You'll Work.
Team & Collaboration
Collaborate with Data Engineers; Collaborate with Analysts; Collaborate with Product teams; Collaborate with Operations teams; stakeholder management
Communication Scope
Excellent communication
Process & Methodology
Ability to prioritize, manage multiple tasks
Full Job Description
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits. We are looking for an experienced Data Support Team Lead to manage and develop a team responsible for ensuring the accuracy, availability, and reliability of data across our casino operations. This role combines hands-on technical expertise (especially in SQL) with leadership responsibilities, supporting business-critical systems and data workflows. ✅ Responsibilities: Lead, mentor, and develop a team of Data Support Specialists. Act as the main point of contact for data-related incidents, requests, and escalations. Ensure high data quality and integrity across gaming, player, and financial datasets. Write, optimize, and maintain complex SQL queries for data analysis and troubleshooting. Monitor data pipelines and resolve data discrepancies or failures. Collaborate with Data Engineers, Analysts, Product, and Operations teams. Implement and improve data support processes, SLAs, and documentation. Analyze recurring issues and drive continuous improvement initiatives. Participate in on-call rotation if required. ✅ Requirements: 3+ years of experience in data support / data operations / analytics. 1+ year of experience in a leadership or team lead role. Strong proficiency in SQL (mandatory) – ability to write complex queries, joins, window functions, and optimize performance. Experience working with large datasets and relational databases (e.g., PostgreSQL, MySQL, MS SQL Server). Understanding of data pipelines, ETL processes, and data warehousing concepts. Strong analytical and problem-solving skills. Experience in the casino, iGaming, or gaming industry is highly
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