Amazon.com Services LLC
Corporate Operations, Technical Account Management, Artificial Intelligence
DataSolutionsLead,DataCollectionExcellence
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“Data Solutions Lead, Data Collection Excellence at Amazon.com Services LLC. Skills: ML data solutions, Data collection excellence. Drive ML/GenAI solutions. Document ML/GenAI solutions”
What You'll Achieve.
Deliver meaningful change for models
Industry & Context.
What They're Looking For.
Must Have
Scripting or coding experience, Communicate with senior leadership, Define data creation strategies, 2+ years ML data operations, Understand data annotation/ML workflows, Customer communication and management, Translate technical concepts
Nice to Have
Knowledge of internet fundamentals, Knowledge of cloud computing, Working knowledge of JSON, Working knowledge of Command Line, Working knowledge of Python, Technical account management experience, Customer success background, Solution consulting background
What You'll Do.
Drive ML/GenAI solutions
Document ML/GenAI solutions
Transform research objectives
Coordinate across teams
Ensure seamless delivery
Own customer relationships
Consult on ML workflow capabilities
Monitor collection health metrics
Optimize collection health metrics
Ensure customer success
Drive customer adoption
Provide technical value
Provide exemplary customer experience
Guide customers on workflow feasibility
Guide customers on data collection best practices
Define technical requirements
Validate technical requirements
Evaluate annotation scalability
Provide strategic recommendations
Influence technical documentation
Influence technical guidelines
How You'll Work.
Team & Collaboration
Customer scientists; Implementation teams
Communication Scope
Customer communication; Technical consultation
Full Job Description
As a Data Solutions Lead, you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships. You'll drive business value through technical advisory and partnership building, creating and managing workstreams that delight our customers and deliver meaningful change for the models that back them. Key job responsibilities Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements Coordinate across teams to ensure seamless delivery and stakeholder alignment Own relationships with customer scientists, becoming their go-to partner for ML data solutions Provide consultation on ML workflow capabilities, helping customers maximize value Monitor and optimize collection health metrics to ensure customer success Drive customer adoption through providing technical value and the provision of an exemplary customer experience. You'll also: Guide customers on workflow feasibility and data collection best practices Collaborate with implementation teams to define and validate technical requirements Evaluate scalability of annotation scenarios and provide strategic recommendations Influence technical documentation and guidelines Basic Qualifications: - Experience scripting or coding - Experience communicating effectively with senior leadership - Demonstrated experience in effectively defining optimal data creation strategies and executing them - 2+ years of experience in ML data operations, with a strong understanding of data annotation/ML workflows and concepts - Outstanding customer communication and management skills, especially in technical consultation - Ability to translate complex technical concepts into tactical applications Preferred Qualifications: - Knowledge of internet fundamentals - Knowledge of cloud computing concepts - Working knowledge of JSON, Command Line, and Python - Technica
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