Amazon.com Services LLC

Corporate Operations, Technical Account Management, Artificial Intelligence

DataSolutionsLead,DataCollectionExcellence

$52–91k Boston, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Data Solutions Lead, Data Collection Excellence at Amazon.com Services LLC. Skills: ML data solutions, Data collection excellence. Drive ML/GenAI solutions. Document ML/GenAI solutions”

What You'll Achieve.

Deliver meaningful change for models

Industry & Context.

Corporate Operations, Technical Account Management, Artificial Intelligence

What They're Looking For.

Must Have

Scripting or coding experience, Communicate with senior leadership, Define data creation strategies, 2+ years ML data operations, Understand data annotation/ML workflows, Customer communication and management, Translate technical concepts

Nice to Have

Knowledge of internet fundamentals, Knowledge of cloud computing, Working knowledge of JSON, Working knowledge of Command Line, Working knowledge of Python, Technical account management experience, Customer success background, Solution consulting background

What You'll Do.

Drive ML/GenAI solutions

Document ML/GenAI solutions

Transform research objectives

Coordinate across teams

Ensure seamless delivery

Own customer relationships

Consult on ML workflow capabilities

Monitor collection health metrics

Optimize collection health metrics

Ensure customer success

Drive customer adoption

Provide technical value

Provide exemplary customer experience

Guide customers on workflow feasibility

Guide customers on data collection best practices

Define technical requirements

Validate technical requirements

Evaluate annotation scalability

Provide strategic recommendations

Influence technical documentation

Influence technical guidelines

How You'll Work.

Team & Collaboration

Customer scientists; Implementation teams

Communication Scope

Customer communication; Technical consultation

Full Job Description

As a Data Solutions Lead, you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships. You'll drive business value through technical advisory and partnership building, creating and managing workstreams that delight our customers and deliver meaningful change for the models that back them. Key job responsibilities Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements Coordinate across teams to ensure seamless delivery and stakeholder alignment Own relationships with customer scientists, becoming their go-to partner for ML data solutions Provide consultation on ML workflow capabilities, helping customers maximize value Monitor and optimize collection health metrics to ensure customer success Drive customer adoption through providing technical value and the provision of an exemplary customer experience. You'll also: Guide customers on workflow feasibility and data collection best practices Collaborate with implementation teams to define and validate technical requirements Evaluate scalability of annotation scenarios and provide strategic recommendations Influence technical documentation and guidelines Basic Qualifications: - Experience scripting or coding - Experience communicating effectively with senior leadership - Demonstrated experience in effectively defining optimal data creation strategies and executing them - 2+ years of experience in ML data operations, with a strong understanding of data annotation/ML workflows and concepts - Outstanding customer communication and management skills, especially in technical consultation - Ability to translate complex technical concepts into tactical applications Preferred Qualifications: - Knowledge of internet fundamentals - Knowledge of cloud computing concepts - Working knowledge of JSON, Command Line, and Python - Technica

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