Amazon Web Services, Inc.

Technology

DataScientist,AWSSupportCapacityPlanning

$136–184k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Scientist, AWS Support Capacity Planning at Amazon Web Services, Inc.. Skills: Data science, Forecasting, Optimization, Machine learning, Statistics. Model contact and volume forecasting. Discover insights”

Industry & Context.

Technology
Problems you'll solve

Analytical capabilities; Problem solving ability

What They're Looking For.

Must Have

2+ years data scientist experience, 3+ years querying languages, 3+ years scripting languages, 3+ years statistical software experience, 3+ years machine learning experience, 3+ years statistical modeling experience, 3+ years data analysis tools experience, 3+ years data analysis techniques experience

Nice to Have

PhD preferred, Specific ML framework experience, Cloud platform certs

What You'll Do.

Model contact and volume forecasting

Identify opportunities

Drive business improvements

Drive operational improvements

Build modeling projects

Build forecasting solutions

Identify data requirements

How You'll Work.

Team & Collaboration

Partner with data engineering; Partner with tooling team; Partner with operations; Partner with training; Partner with workforce management; Partner with finance teams; Work with distributed team

Full Job Description

Do you have proven analytical capabilities to identify business opportunities, develop predictive models and optimization algorithms to help us build state of the art Support organization? At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We set big goals and are looking for people who can help us reach and exceed them. Amazon Web Services (AWS) is one of the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Amazon Web Services, Inc. provides services for broad range of applications including compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), security, and application development, deployment, and management. AWS Support's Capacity Planning team is looking for a strong, talented Data Scientist to model contact and volume forecasting, discovering insights and identifying opportunities through the use of statistics, machine learning, and combinatorial optimization problems to drive business and operational improvements. You are passionate about building solutions that will help drive a more efficient operations network and optimize cost. In this role, you will partner with data engineering, tooling team, operations, training, workforce management and finance teams, driving optimization and prediction solutions across the network influencing the long-term strategy of the business. We are looking for an experienced and motivated Data Scientist with proven abilities to build and manage modeling projects, forecasting solutions, identify data requirements, build methodology and tools that are statistically grounded. You are an expert in the areas of data science, forecasting, optimization, machine learning and statistics, and is comfortable facilitating ideation and working from concept through execution. You are custo

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