Promise
GovTech
DataScientist-AI
Neural analysis suggests this role is
optimal for Senior candidates.
“Data Scientist - AI at Promise. Skills: AI, Machine learning, LLMs. Experiment with and apply AI. Train ML models”
What You'll Achieve.
Make government services accessible; Make government services efficient; Make government services human-centered; Help families access essential services; Increase agency efficiency; Recover agency revenue; Deliver services with dignity; Transform public systems; Improve system performance; Redefine public support access
Industry & Context.
Solve complex challenges
Reside in the US, US persons only (US citizens and permanent residents), Participates in E-Verify
What They're Looking For.
Must Have
5+ years in machine learning, 1+ year working directly with deep learning or LLMs, Model training, Fine-tuning, Validation for classification/regression tasks
Nice to Have
Applied AI for fintech, Applied AI for govtech, Applied AI for other regulated industries
What You'll Do.
Experiment with and apply AI
Apply AI in document parsing
Apply AI in classification
Operationalize models
Reduce manual processes
Boost system performance
Push scalable AI solutions
Push ethical AI solutions
How You'll Work.
Team & Collaboration
Work across domains; Work with product team
Communication Scope
Clear communication; Candid communication; Constructive communication
Full Job Description
Company Overview Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable. Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology. Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup. ABOUT THE ROLE At Promise, we’re harnessing AI to make government services more accessible, efficient, and human-centered. As a Data Scientist (AI), you’ll experiment with and apply cutting-edge AI—from traditional ML models to the latest LLMs—to power applications that help families access essential services with dignity. You’ll work across domains like OCR, document understanding, and classification, while also building generalist models that improve efficiency and reduce manual operations. This role blends research and application: sourcing from leading vendors and open-source projects, fine-tuning where needed, and deploying models into production systems that directly impact millions of lives. WHAT YOU’LL DO - Experiment & build: Train, fine-tune, and evaluate ML models and LLMs for real-world government use cases. - Apply AI in the field: Tackle challenges like
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