Arch Global Services
Insurance
DataQAEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Data QA Engineer at Arch Global Services. Skills: Master Data Management, Data quality. Triage MDM queries. Investigate MDM issues”
What You'll Achieve.
Keep master data accurate; Keep master data complete; Keep master data trusted; Resolve MDM queries fast; Prevent repeat issues; Drive continuous data quality improvement
Industry & Context.
Root cause analysis; Pinpoint root causes
What They're Looking For.
Must Have
2–5 years MDM or data operations experience, Comfortable with Excel/SQL, Able to read a data model, Able to pinpoint root causes, Experience with ticketing, Documenting repeatable fixes, Clear, concise communicator, Explain data issues to business and technical audiences, BS in Computer Science, Information Technology degree or equivalent
Nice to Have
2–5 years MDM or data operations experience, Ideally in customer/party and reference data domains, Data profiling and analysis, Experience with ServiceNow/Jira, Documenting repeatable fixes, Clear, concise communicator, Explain data issues to business and technical audiences
What You'll Do.
Investigate MDM issues
Resolve incoming issues and requests
Manage stakeholder comms
Plan data cleansing sprints
Run data cleansing sprints
Track cleansing progress
Track cleansing outcomes
Execute stewardship workflows
Maintain golden records
Perform reference-data governance
Review dashboards/scorecards
Spot data quality patterns
Raise prevention actions
Support validation of data model changes
Support validation of rule changes
Support cutover tasks
Maintain how-to guides
Maintain known-issue playbooks
How You'll Work.
Team & Collaboration
GSO operations teams; Onshore operations teams
Communication Scope
Stakeholder comms; Business communication; Technical communication
Full Job Description
AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership. Arch Insurance International is a fast-growing insurance company which provides underwriting solutions across a diverse and growing portfolio of over 20 business classes, spanning multiple platforms in the London company market, the Lloyd’s market, the UK regional markets, and markets in Australia, Bermuda, and the EU. Over the past 3 years we have increased our gross written premium from $783m to $2bn and the growth trajectory is planned to continue. Recently we were named the Top Large Insurance Employer in the Insurance Business UK Survey. With this growth and our long-term ambitions, we are investing significantly within data, and recently setup the Chief Data Office. * Keep our Party, Risk, and Reference master data accurate, complete, and trusted so downstream processes and analytics work first time. * Resolve MDM (Master Data Management) queries fast , prevent repeat issues, and drive continuous data quality improvement in Stibo STEP. Responsibilities: * Front‑door for MDM (Master Data Management) queries Triage, investigate, and work with current GSO and Onshore operations teams to resolve incoming issues and requests (e.g., suspected duplicates, attribute corrections, reference data updates), escalating only when needed. Own cases end‑to‑end, including stakeholder comms and closure notes. * Data cleansing projects Work with current Operations teams in GSO and Onshore to plan and run targeted cleansing sprints for Party, Risk, and Reference domains (deduplication, standardisation, survivorship fixes, enrichment). Track progress and outcomes. * Operate Stibo STEP Exec
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