Arch Global Services

Insurance

DataQAEngineer

$1000–1500k ~AI est. Bonifacio Global City, Philippines FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Data QA Engineer at Arch Global Services. Skills: Master Data Management, Data quality. Triage MDM queries. Investigate MDM issues”

What You'll Achieve.

Keep master data accurate; Keep master data complete; Keep master data trusted; Resolve MDM queries fast; Prevent repeat issues; Drive continuous data quality improvement

Industry & Context.

Insurance
Problems you'll solve

Root cause analysis; Pinpoint root causes

What They're Looking For.

Must Have

2–5 years MDM or data operations experience, Comfortable with Excel/SQL, Able to read a data model, Able to pinpoint root causes, Experience with ticketing, Documenting repeatable fixes, Clear, concise communicator, Explain data issues to business and technical audiences, BS in Computer Science, Information Technology degree or equivalent

Nice to Have

2–5 years MDM or data operations experience, Ideally in customer/party and reference data domains, Data profiling and analysis, Experience with ServiceNow/Jira, Documenting repeatable fixes, Clear, concise communicator, Explain data issues to business and technical audiences

What You'll Do.

Investigate MDM issues

Resolve incoming issues and requests

Manage stakeholder comms

Plan data cleansing sprints

Run data cleansing sprints

Track cleansing progress

Track cleansing outcomes

Execute stewardship workflows

Maintain golden records

Perform reference-data governance

Review dashboards/scorecards

Spot data quality patterns

Raise prevention actions

Support validation of data model changes

Support validation of rule changes

Support cutover tasks

Maintain how-to guides

Maintain known-issue playbooks

How You'll Work.

Team & Collaboration

GSO operations teams; Onshore operations teams

Communication Scope

Stakeholder comms; Business communication; Technical communication

Full Job Description

AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership. Arch Insurance International is a fast-growing insurance company which provides underwriting solutions across a diverse and growing portfolio of over 20 business classes, spanning multiple platforms in the London company market, the Lloyd’s market, the UK regional markets, and markets in Australia, Bermuda, and the EU. Over the past 3 years we have increased our gross written premium from $783m to $2bn and the growth trajectory is planned to continue. Recently we were named the Top Large Insurance Employer in the Insurance Business UK Survey. With this growth and our long-term ambitions, we are investing significantly within data, and recently setup the Chief Data Office. * Keep our Party, Risk, and Reference master data accurate, complete, and trusted so downstream processes and analytics work first time. * Resolve MDM (Master Data Management) queries fast , prevent repeat issues, and drive continuous data quality improvement in Stibo STEP. Responsibilities: * Front‑door for MDM (Master Data Management) queries Triage, investigate, and work with current GSO and Onshore operations teams to resolve incoming issues and requests (e.g., suspected duplicates, attribute corrections, reference data updates), escalating only when needed. Own cases end‑to‑end, including stakeholder comms and closure notes. * Data cleansing projects Work with current Operations teams in GSO and Onshore to plan and run targeted cleansing sprints for Party, Risk, and Reference domains (deduplication, standardisation, survivorship fixes, enrichment). Track progress and outcomes. * Operate Stibo STEP Exec

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