PracticePanther
DataMigrationSpecialist
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“Data Migration Specialist at PracticePanther. Skills: Data migration, Python, SQL, Data transformation, ETL. Understand data requirements of the clients and create migration plans. Write scripts to perform data transformations and validations on imported data”
What You'll Achieve.
Ensuring smooth and successful data migration as part of the customer journey; Exceed the needs and expectations of both employees and customers; Delivering a seamless onboarding experience for our customers; Enhancing the customer journey; Successful implementation and operation
Industry & Context.
Troubleshooting pro
What They're Looking For.
Must Have
1+ year of programming/scripting experience, specifically with Python, 1+ year of data transformation, data pipeline, data analytics, Proficiency with relational database technology such as SQLServer, MySQL, or similar, 2+ years experience and proficiency with Excel. You should be able to effectively use Excel’s Functions and Formulas
Nice to Have
Experience working with Jira and Salesforce is a plus
What You'll Do.
Understand data requirements of the clients and create migration plans
Write scripts to perform data transformations and validations on imported data
Work with customers to troubleshoot and solve their issues
Provide superb customer service throughout the data migration process
Efficiently manage inbound migration queue and set the right expectation with stakeholders
Enhance the overall migration process for successful implementation and operation
and report progress of the data migration plan at project level
How You'll Work.
Team & Collaboration
Collaborative individuals who are passionate about creating an exceptional experience for our customers
Communication Scope
Solid written and verbal communication skills; Able to discuss technically detailed processes with customers who are both tech-savvy and non-technical
Process & Methodology
Project level reporting
Full Job Description
Summary: We are seeking a Data Migrations Specialist to bring expertise, energy, and value to our team. You excel in technical proficiency and customer experience, ensuring smooth and successful data migration as part of the customer journey. You enjoy building tools, are a troubleshooting pro, and have a strong sense of empathy to understand and exceed the needs and expectations of both employees and customers. What your team does: The Data Migrations team at PracticePanther specializes in transitioning customer data from legacy systems into our platform. This involves tasks such as exporting, importing, processing, and cleansing data. Our work revolves around Extract, Transform, and Load (ETL) processes, playing a critical role in delivering a seamless onboarding experience for our customers. This team is dedicated to enhancing the customer journey, with opportunities to improve processes and develop better tools. Our team is made up of smart, engaged, and collaborative individuals who are passionate about creating an exceptional experience for our customers. In this role, you will: Understand data requirements of the clients and create migration plans Write scripts to perform data transformations and validations on imported data: Contacts, Financial Data, Matters/Cases, etc. Work with customers to troubleshoot and solve their issues Provide superb customer service throughout the data migration process Efficiently manage inbound migration queue and set the right expectation with stakeholders Enhance the overall migration process for successful implementation and operation Monitor, document, and report progress of the data migration plan at project level Other duties as assigned Qualifications 1+ year of programming/scripting experience, specifically with Python 1+ year of data transformation, data pipeline, data analytics Proficiency with relational database technology such as SQLServer, MySQL, or similar 2+ years experience and proficiency with Excel. You should
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