Novartis
DataLeadMarketingPlatformOps(M/SM)
“Data Lead - Marketing Platform Ops (M/SM) at Novartis. Skills: Data Management, CRM Platforms, Data Migration, Data Quality, Commercial Systems Integration. Provide country-specific data inputs and context to support CRM data migration. Identify and document local data sources, ownership, and system dependencies”
What You'll Achieve.
Ensuring high-quality data migration; Accurate integration mapping; Seamless transition into the new CRM ecosystem; Ensuring completeness, accuracy, and compliance of data; Alignment of integration logic; Accuracy and completeness of migrated data; Issue closure
Industry & Context.
Analytical Thinking
What They're Looking For.
Must Have
Data Management expertise (data mapping, migration, validation, governance), Experience with CRM platforms – either Veeva CRM or Salesforce, Solid understanding of data lifecycle in CRM ecosystems, Good understanding of commercial platforms integrated with CRM, understanding of pharma commercial operations / HCP engagement models, Awareness of country-specific regulatory and compliance considerations, stakeholder management across country and global teams, Ability to work in cross-functional, multi-geography environments
Nice to Have
Experience in CRM migration programs (Veeva or Salesforce highly preferred), Familiarity with Salesforce Life Sciences Cloud data model, Exposure to data migration tools, ETL processes, or integration middleware, Experience working in global rollout programs across multiple countries, Project Manager experience with consulting skills
What You'll Do.
Provide country-specific data inputs and context to support CRM data migration
Identify and document local data sources
and system dependencies
and validation of migration rules
Validate business data requirements and ensure country data readiness for migration
Identify data quality issues
and gaps across source systems
Collaborate with data teams to drive data cleansing
Establish country-level checks to ensure completeness
Provide clarity on the country-specific commercial ecosystem
Map data flows and integration touchpoints between CRM and upstream/downstream systems
Support integration design by highlighting local constraints and regulatory considerations
Coordinate with cross-functional teams to ensure alignment of integration logic
Perform post-migration data validation and reconciliation
Ensure accuracy and completeness of migrated data
and track data defects
Collaborate with country and global teams during hyper care to resolve discrepancies and drive issue closure
How You'll Work.
Team & Collaboration
Act as a critical bridge between country business teams, data owners, and technical teams; Collaborate with data teams to drive data cleansing, enrichment, and standardization; Coordinate with cross-functional teams to ensure alignment of integration logic; Collaborate with country and global teams during hyper care to resolve discrepancies and drive issue closure; Work in cross-functional, multi-geography environments
Process & Methodology
Project Management, Project Planning, Consulting skills
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