Cloudbeds
Hospitality
DataImport&ReportingAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Import & Reporting Analyst at Cloudbeds. Skills: Data migration, Reporting, Client coaching. Lead data migrations. Guide clients through data transition”
Industry & Context.
Root-cause error analysis; Troubleshooting
High-speed internet connection
What They're Looking For.
Must Have
Hospitality Tech Background, Client-Facing Expertise, Advanced Spreadsheet Proficiency, Analytical Mindset, Meticulous Attention to Detail, Remote-First Readiness
Nice to Have
BI & Analytics Familiarity, Hospitality Tech Background, Direct experience with Hotel Property Management Systems, Client onboarding, implementation, or Tier 2/3 technical support experience, Power-user skills in Excel and Google Sheets, Basic data management principles, data mapping, parsing, and root-cause error analysis, Experience working with business intelligence dashboards or advanced financial reporting structures
What You'll Do.
Guide clients through data transition
Upload data to system
Drive technical troubleshooting
Resolve formatting discrepancies
Resolve system mismatches
Train clients on reporting features
Guide clients through audits
Validate data accuracy
Optimize daily operations
How You'll Work.
Team & Collaboration
Cross-functional teamwork; Collaborative team
Full Job Description
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. How You'll Make an Impact: We are seeking a dynamic Data Import & Reporting Analyst to join our customer success team. This role bridges the gap between data services and business intelligence. Your mission is two-fold: first, you will orchestrate smooth data migrations, helping new clients transition their historical data (reservations, guest profiles, inventory) from legacy systems to Cloudbeds. Second, you will act as a reporting strategist, coaching clients on how to leverage Cloudbeds’ reporting features to extract meaningful insights, track KPIs, and drive data-backed business decisions from day one. Our Data Services Team: We are a collaborative, remote-first team energised by solving complex data puzzles and transforming technical transitions into seamless, empowering experiences for hoteliers worldwide. We thrive on cross-functional teamwork, blending analytical precision with a passion for client education so that no property is left in the dark. If you love deep-diving into spreadsheets just as much as celebrating a client’s "aha!" moment when their data reporting clicks, these are your people. What You Bring to the Team: Lead Data Migrations: Act as the primary technical advisor guiding new clients through the smooth
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