Monks
Marketing
DataEngagementManager
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“Data Engagement Manager at Monks. Skills: Client relationship management, Account growth, Commercial expansion, Data and analytics. Own client relationship. Map client stakeholders”
What You'll Achieve.
Ensure clients see tangible value; Ensure clients see measurable value
Industry & Context.
What They're Looking For.
Must Have
3+ years in client-facing roles, 3+ years in account management, 3+ years in digital consulting, 3+ years in client services, Experience in data and analytics, Experience translating technical concepts, Experience with enterprise procurement, Experience with complex billing
Nice to Have
Experience in data, analytics, or digital marketing, Familiarity with analytics platforms, Familiarity with digital marketing ecosystems, Experience with MarTech or data platforms, Experience with cloud environments, Experience with data engineering, Experience with analytics engineering
What You'll Do.
Own client relationship
Map client stakeholders
Build rapport with clients
Act as single point of contact
Translate technical outputs to business value
Identify organic growth opportunities
Develop client business understanding
Position Monks as strategic partner
Contribute to proposals
Contribute to SOW development
Contribute to commercial negotiations
Monitor account health
Monitor revenue trajectory
Oversee delivery with teams
Ensure engagements executed on time
Ensure engagements executed within scope
Ensure engagements executed to high standard
Maintain view of delivery status
Escalate risks promptly
Manage client expectations proactively
Define workstream priorities
Define resource requirements
Ensure work is signed off
Ensure work is documented
Ensure work is communicated clearly
Stay across data and analytics landscape
Share insights with clients
Help clients build data maturity roadmap
Advocate for initiatives
Provide recommendations on platform choices
Provide recommendations on architecture decisions
Provide recommendations on analytics strategy
Author Statements of Work
Manage Statements of Work
Manage financial reconciliation
Maintain account records in Salesforce
Maintain records in project management systems
How You'll Work.
Team & Collaboration
Cross-functional environment; Onshore and offshore teams; Practice Leads; Director of Client Partnerships; Delivery team
Communication Scope
Written communication; Verbal communication; Presentations
Process & Methodology
Roadmap planning
Full Job Description
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). About the Role We are looking for a client-first Engagement Manager to join our Sydney Data & Analytics team. This is a relationship-led role at its core - you will be the trusted face of Monks for a portfolio of enterprise clients, responsible for growing those relationships, expanding the scope of our work, and ensuring clients see tangible, measurable value from their investment in data. You bring experience in client services, account management, or digital consulting - and you know how to have a commercial conversation just as comfortably as a strategic one. You understand data and analytics well enough to translate complex outputs into business language that lands with senior stakeholders. Key Responsibilities Client Relationship Management Own the day-to-day and strategic relationship with a portfolio of enterprise clients across data and analytics engagements. Map client stakeholder landscapes — identify key decision-makers, influencers, and sponsors, and build strong rapport at each level. Act as the single point of contact, providing consistency, trust, and clear communication across all client teams. Translate complex technical delivery outputs into business value that resonates with client KPIs and executive stakeholders. Run regular client check-ins, QBRs, and roadmap sessions to maintain alignment and surface new opportunities. Account Growth & Commercial Expansion Proactively identify and pursue organic growth opportunities within existing accounts — new workstreams,
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