Airbus
Aerospace
DataDeliveryOperator(Navigation+)
Neural analysis suggests this role is
optimal for Professional candidates.
“Data Delivery Operator (Navigation+) at Airbus. Skills: Data delivery, Navigation products, Customer requests. Create and manage recurring Navigation database delivery. Adhere to delivery schedule”
Industry & Context.
Ticket resolution
Willingness to work extra hours
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience in an aviation related area, Ability to work with multiple delivery tools, Manage output for customer requirements, Adhere to set delivery schedule, Perform pre-delivery activities, Coordinate with FMS OEMs, Follow established delivery procedures, Collaborate with core teams, Review customer requests, Coordinate and manage off-Cycle/Ad-hoc/Interim database/s delivery requests, Provide high level technical response, Support requests on navigation data topics, Assign tickets to respective teams, Good understanding of safety and quality
Nice to Have
Prior knowledge in Aviation, Flight Operations knowledge
What You'll Do.
Create and manage recurring Navigation database delivery
Adhere to delivery schedule
Coordinate with Data Production teams
Take over assigned delivery activity functions
Perform pre-delivery activities
Pack respective FMS Navigation databases
Follow established Delivery procedures
Improve procedures as necessary
Collaborate with core teams
Review Customer requests
Coordinate and manage off-Cycle/Ad-hoc/Interim database/s delivery requests
Coordinate with Customer Experience team
Provide high level technical response
Support requests on navigation data topics
Attentive to every report/support ticket
Coordinate and assign tickets
Nurture continuous improvement
Nurture learning mentality
Collaborate and take part in Airport+ Product line
How You'll Work.
Team & Collaboration
Data Production teams; Customer experience teams; Core teams; Customer Experience team; Production team; Global teams
Communication Scope
Written communication; Verbal communication; Technical response
Process & Methodology
Delivery schedule management
Full Job Description
****Job Description:**** Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations. A Nav+ Data Delivery Operator is responsible for supporting the Aerodata Hub Delivery team in managing and delivering the Certified Nav+ product line to various Skywise Customers such as Airlines, Air Navigation Service Providers, Simulator Operators etc. The delivery of databases are planned and managed every 28 days recurrently (every AIRAC Cycle). Main Responsibilities: * Create and manage recurring Navigation database (Nav+) products delivery for all Customers using in-house Skywise Delivery Tools during each AIRAC Cycle. * Adhere to the set Delivery schedule to provide seamless services to all Skywise Nav+ Customers without fail every AIRAC Cycle. * Coordinate with Data Production teams during AIRAC Cycle closedown and take over assigned delivery activity functions. * Perform pre-delivery activities on individual delivery tools and coordinate with different FMS OEMs (GE, Honeywell, CMC, Universal & THALES) in order to pack the respective FMS Navigation databases for delivery. * Follow established Delivery procedures, Instructions and improve procedures as necessary. * Collaborate with core teams - Data Production teams and customer experience to review Customer requests to add Tailored database content such as for Airport, Runway and Procedures (SID, STAR & Approaches). * Coordinate and manage off-Cycle/Ad-hoc/Interim database/s delivery requests. * Coordinate with Customer Experience team, Production team to provide high level technical response to Customer quer
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