Amazon.com Services LLC

Operations, IT, Support Engineering, Machine Learning Data Operatio, customer service

DataCollectionAssociate,V-CARE

$0–0k Sunnyvale, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Data Collection Associate, V-CARE at Amazon.com Services LLC. Follow clear instructions. Apply best responses to multiple choice situations”

Industry & Context.

Operations, IT, Support Engineering, Machine Learning Data Operatio, customer service
Problems you'll solve

Troubleshooting

Eligibility Requirements

Travel to multiple sites within 50 miles, Lift up to 30lbs, Work indoor/outdoor 4-5 days per week

What They're Looking For.

Must Have

Knowledge of Microsoft Office products, Reliable transportation

Nice to Have

Experience using Confluence, Experience using Quip, Experience using Jira, Experience using Salesforce, Experience moderating a 1:1 session with users independently in the field, Experience moderating sessions with users of different age and demographics, Consumer electronic research experience

What You'll Do.

Follow clear instructions

Apply best responses to multiple choice situations

Perform data collected related tasks

Adhere to data collection protocol

Follow SOP to complete project objectives

Work one-on-one with research participants

Moderate research process

Assist research participants

Support day-to-day operations of collection projects

Report on collection projects

Moderate collection projects

Own defined tasks within projects

Improve parts of the data collection processes

Deliver high quality work

Communicate internally with team members

Propose solutions for long term sustainability

Support several projects at one time

Accept re-prioritization as required

Perform basic troubleshooting tasks

Escalate technical issues as needed

Work indoor/outdoor in the field

Travel to multiple sites

How You'll Work.

Team & Collaboration

Partner closely with Program Coordinators; Partner closely with Data Collection Leads; Partner closely with Data Collection Specialists; Communicate internally with team members

Full Job Description

Data Collection Associates will follow clear instructions and apply the best responses to multiple choice situations. The ideal candidate will be organized, detail oriented and have excellent interpersonal skills. They should be able to perform data collected related tasks and procedures in assigned areas with guidance from Data Collection Specialists and Leads. Key job responsibilities Key job responsibilities * Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives * Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met * Support day-to-day operations of collection projects including reporting, moderating, etc * Own defined tasks within projects focused on improving parts of the data collection processes * Deliver high quality work under tight deadlines * Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes * Support several projects at one time and accept re-prioritization as required * Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed * Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a remote role) * Lift up to 30lbs when needed Basic Qualifications: - Knowledge of Microsoft Office products and applications - Reliable transportation Preferred Qualifications: - Experience using Confluence, Quip, Jira, Salesforce - Experience moderating a 1:1 session with users independently in the field - Experience moderating sessions with users of different age and demographics is a big plus - Consumer electronic research experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los A

Free ATS check

Applying for this Data Collection Associate, V-CARE role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon.com Services LLC?

Real rants from real employees. Read before you apply.

Read Company Rants →