Amazon.com Services LLC
Operations, IT, Support Engineering, Machine Learning Data Operatio, customer service
DataCollectionAssociate,V-CARE
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Collection Associate, V-CARE at Amazon.com Services LLC. Skills: Data collection, Process improvement. Follow clear instructions. Apply best responses”
What You'll Achieve.
Ensure research objectives are met; Deliver high quality work
Industry & Context.
Identify issues; Propose solutions; Troubleshooting
Work indoor/outdoor, Travel to multiple sites, Lift up to 30lbs, Comfort with gaming controllers, Comfort with joysticks, Comfort with navigation tools
What They're Looking For.
Must Have
Knowledge of Microsoft Office products, Reliable transportation
Nice to Have
Experience in research or data collection, Experience using Confluence, Experience using Quip, Experience using Jira, Experience using Salesforce, End-to-end data collections experience, Moderating 1:1 session independently, Moderating sessions with different demographics, Consumer electronic research experience
What You'll Do.
Follow clear instructions
Perform data collected tasks
Adhere to data collection protocol
Complete project objectives
Work with research participants
Moderate research process
Assist research participants
Support day-to-day operations
Report on collection projects
Moderate collection projects
Improve data collection processes
Deliver high quality work
Communicate internally with team members
Support several projects
Accept re-prioritization
Perform basic troubleshooting
Escalate technical issues
How You'll Work.
Team & Collaboration
Internal team members; Data Collection Specialists; Data Collection Leads; Program Coordinators
Full Job Description
Data Collection Associates will follow clear instructions and apply the best responses to multiple choice situations. The ideal candidate will be organized, detail oriented and have excellent interpersonal skills. They should be able to perform data collected related tasks and procedures in assigned areas with guidance from Data Collection Specialists and Leads. Key job responsibilities Key job responsibilities * Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives * Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met * Support day-to-day operations of collection projects including reporting, moderating, etc * Own defined tasks within projects focused on improving parts of the data collection processes * Deliver high quality work under tight deadlines * Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes * Support several projects at one time and accept re-prioritization as required * Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed * Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a work from home role) * Lift up to 30lbs when needed * Comfort and proficiency with gaming controllers, joysticks, or similar real-time navigation tools, with the ability to apply those skills in an operational environment. Basic Qualifications: - Knowledge of Microsoft Office products and applications - A good sense of humor, a positive attitude and great team work skills - Reliable transportation Preferred Qualifications: - Experience in research or data collection - Experience using Confluence, Quip, Jira, Salesforce - End-to-end, hands-on experience with aspects of data collections (recruit
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