Jll
DataCentreOperationsTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Centre Operations Technician at Jll. Skills: Data Centre Operations, technical assistance, overall support, installation of racks, housing, network and computer equipment, managing and implementing installations, shelves, power strips, rails, cable management and customer IT equipment, identify issues with the hardware or cabling, replacing internal components, testing, tracing and labelling of cabling, upholding the Data Center Standards of tidiness, cleanliness, security, asset informatio”
What You'll Achieve.
deliver service to the best possible standard for all infrastructure and processes managed within the data centre
Industry & Context.
Ability to act rapidly and logically under pressure and making effective use of others in resolving problems; identify issues with the hardware or cabling
24/7 cover through a 12 hour shift pattern, Must hold a valid UK driving licence, travelling to these sites to as and when required for operational reasons
What They're Looking For.
Must Have
Computer engineering experience and knowledge, Cabling experience and knowledge, Installation of rack mount kit including HP, DELL and CISCO, Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply, Highly motivated individual, with a positive & pro-active attitude to work, Willingness to make changes to improve operational efficiency through innovation, process and procedures, adopting and adapting ideas and practices from elsewhere, Ability to act rapidly and logically under pressure and making effective use of others in resolving problems, Capable of working with the minimum of supervision, Good written and verbal communication skills (English), Good working knowledge of Outlook, Word and Excel, Excellent team skills, with an ability to listen and contribute to discussions and meetings, Customer and service focused, with determination to meet their needs
Nice to Have
ITIL Accreditation, Experience of HP One Service Manager (OSM), Must hold a valid UK driving licence, Flexible
What You'll Do.
providing technical assistance and overall support to our customers providing 24/7 cover through a 12 hour shift pattern
installation of racks
network and computer equipment
managing and implementing installations as required
cable management and customer IT equipment
identify issues with the hardware or cabling
which can include replacing internal components and testing
tracing and labelling of cabling
upholding the Data Center Standards of tidiness
asset information and installations within the computer suites
managing and implementing installations as required
travelling to these sites to as and when required for operational reasons
How You'll Work.
Team & Collaboration
Liaising with counterparts within the company’s globally teams and 3rd party engineers and contractors, on hardware related issues and processes; Excellent team skills, with an ability to listen and contribute to discussions and meetings
Communication Scope
Good written and verbal communication skills (English)
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **DCS - Proximity Services – Data Centre Operations Technician** **JOB DESCRIPTION - DUTIES AND RESPONSIBILITIES** **** This role is in support of Data Centre Operations for Proximity Services based at the Slough Data Centre (LO5) where the aim is to deliver service to the best possible standard for all infrastructure and processes managed within the data centre. The Data Centre Technician will be responsible for providing technical assistance and overall support to our customers providing 24/7 cover through a 12 hour shift pattern. The Data Centre Technician will also be responsible for the installation of racks, housing, network and computer equipment. Each Data Centre Engineer is also responsible for managing and implementing installations as required, including shelves, power strips, rails, cable management and customer IT equipment. When required identify issues with the hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling. The Data Centre Technician will also share responsibility for upholding the Data Center Standards of tidiness, cleanliness, security, asset information and installations within the computer suites. Liaising with counterparts within the company’s globally teams and 3rd party engineers and contractors, on hardware related issues and processes. We also have a number of unmanned satellite/Pop sites on the Slough campus which are
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