Amazon Corporate Services Pty Ltd

Technology

DataCentreManager,InfrastructureDeliveryOperations

A$175–250k ~AI est. Melbourne, Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Data Centre Manager, Infrastructure Delivery Operations at Amazon Corporate Services Pty Ltd. Skills: Data center operations, Infrastructure delivery, Team leadership. Manage and develop teams of Data Center Technicians. Provide technical and leadership expertise”

What You'll Achieve.

Ensure uptime for critical infrastructure; Deliver highest level of service; Drive operational excellence

Industry & Context.

Technology
Problems you'll solve

Manage technical escalations; Solve complex problems

What They're Looking For.

Must Have

3+ years of people management experience, Experience delivering complex projects, Experience with data mining and data analysis, Experience in project management, Experience with system management tools, Experience with client/server environments, Experience in oral and written communication in English, In-depth knowledge in change/incident management, High literacy in security and customer data protection, Experience and knowledge of cabling best practices

Nice to Have

3+ years of direct people management leading a team of consultants, Experience in delivering design solutions for projects of large scope and complexity

What You'll Do.

Manage and develop teams of Data Center Technicians

Provide technical and leadership expertise

Ensure highest levels of performance

Maintain existing co-located and in-house Data Centers

Build and bring online new Data Centers

Improve processes and procedures

Manage relationships with external vendors & contractors

Liaise with internal teams & management groups

Adhere to and exceed local Health & Safety

Create and maintain metrics of Data Centers

Utilize metrics to drive improvements

Implement service methodologies

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal teams; Management groups; External vendors; Contractors

Communication Scope

Oral communication; Written communication

Process & Methodology

Project management, Communication, Planning, Documentation, Change management, Incident management, Problem management, Capacity management

Full Job Description

Amazon Web Services (AWS) is a fast-paced computing technology company and the world's leading cloud infrastructure provider, operating a global network of mission-critical data centers that power innovation for millions of customers. As we continue our rapid expansion across the Asia-Pacific region to support the demands of our customers, we're seeking an exceptional Data Center Operations Manager to join our Melbourne (MEL) cluster operations and drive operational excellence at scale. As part of our infrastructure management team, you'll be a proven technology-focused leader with a passion for devising innovative concepts and strategies that will take AWS Data Center Operations to the next level. This is a high-impact leadership role where you'll collaborate with, lead, and mentor diverse teams of skilled data center technicians with a variety of capabilities, driving strategic initiatives and ensuring uptime for critical infrastructure supporting AWS customers globally. This position will be responsible for data center operations with a relentless focus on continuous improvement to ensure we continue to deliver the highest level of service to our customers. As a successful applicant, you will get to manage the world's largest computing infrastructure. Every day you will innovate and help us solve exciting, challenging, and complex problems—managing complex technical escalations, implementing innovative solutions that set new standards for data center operations across the region, and driving for operational excellence in all areas of your role. Key job responsibilities Managing and developing teams of efficient Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance Maintaining existing co-located and in-house Data Centers. Help build and bring online new Data Centers. Constantly improving all our processes and procedures. We believe there is nothing we cannot improve. Assisting & managing relationship

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