Amazon Data Services (Thailand) Limited

Technology

DataCenterTechnicianTrainee,AWSInfrastructureOperations

$400–650k ~AI est. Bangkok, Thailand FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Data Center Technician Trainee, AWS Infrastructure Operations at Amazon Data Services (Thailand) Limited. Skills: Linux Administration, Hardware Engineering, Cloud Infrastructure. Resolve trouble tickets. Troubleshoot Systems hardware problems”

What You'll Achieve.

Increase customer uptime

Industry & Context.

Technology
Problems you'll solve

Problem Solving; Trouble tickets; Technical troubleshooter; Deep diving; Troubleshoot technical issues; Remediation

Eligibility Requirements

24x7 On-Call requirements, Shift rotations, Physical replacement, Fixed term hire

What They're Looking For.

Must Have

Linux/Unix Administration, Server Hardware Troubleshooting, Server Booting knowledge, Network Protocols knowledge, Network Hardware knowledge, Communication Skills, Passion for IT infrastructure

Nice to Have

Remote Access knowledge, Network Equipment Installation, Network Equipment Configuration, Redundancy knowledge, Data Center Operations experience, Excel data manipulation, Project Management experience, AWS products knowledge, Bash scripting, Python scripting, Perl scripting, Ruby scripting

What You'll Do.

Resolve trouble tickets

Troubleshoot Systems hardware problems

Troubleshoot Network hardware problems

Troubleshoot Linux server issues

Troubleshoot XEN service virtualization

Troubleshoot technical issues

Remediate physical layer outages

Remediate physical power issues

Participate in power events

Participate in cooling events

Meet 24x7 On-Call requirements

Triage trouble tickets

Resolve trouble tickets

Act as Data Center contact

Replace network device parts

Ensure parts rotation

Ensure spares rotation

Enforce Security Best Practices

Interact with vendors

Interact with contractors

Engage with Remote Hands

Participate in team meetings

Update project status

Build Cloud infrastructure

Participate in hiring process

How You'll Work.

Team & Collaboration

Internal customers; External customers; Team meetings

Communication Scope

Communication Skills

Process & Methodology

Project Management

Full Job Description

Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Center Linux & Hardware Engineers with a passion for technology to help us expand our Cloud to the next level. Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner. We continue to expand our Data Centers in every region. This requires talented people to build & manage. We hope it is you! At Amazon, career progression is part of our environment. We want you to progress. If your career path is in Systems, Network or Database Engineering, Software Development or maybe AWS Support, Technical Operations or perhaps Project Management, we will create a development plan to enable you to succeed reaching those goals. This begins on Day One! Come and work for the world’s most Customer Centric Company. The Opportunity: Data Center Linux & Hardware Engineer This role is a unique opportunity to work in some of the most data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region. A Data Center Linux & Hardware Engineer may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are: Problem Solving: - Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include: - Escalation point and technical troubleshooter for all Systems and Network hardware problems - Deep diving into Linux serv

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