Amazon Data Services, Inc.
Technology
DataCenterTechnician,LAX-DCO
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician, LAX - DCO at Amazon Data Services, Inc.. Skills: Data center operations, Hardware repair, Network troubleshooting. Install equipment. Create documentation”
What You'll Achieve.
Ensure overall availability and reliability; Meet or exceed defined service levels
Industry & Context.
Troubleshooting skills; Resolve undefined technical problems; Solve problems at their root; Root cause analysis
Primary responder rotation, Evening, weekend, holiday, and/or night work, Traveling within and outside of regional work area, Work in cramped/elevated/noisy environments, Bending, lifting, stretching, reaching, standing, walking for up to 8 to 12 hours a day, Ascending and descending ladders, stairs, and gangways, Lift and/or move up to 40 pounds, Participate in group lifts for 41+ pounds, Work shift work, On-call duties
What They're Looking For.
Must Have
High school or equivalent diploma, 1+ years of relevant experience in data center operations, IT support, or a similar technical field, 1+ years of troubleshooting skills and ability to resolve undefined technical problems, Willingness to participate in a primary responder rotation and support 24/7 data center operations, Valid driver's license, Reliable personal vehicle
Nice to Have
Experience dealing effectively with customers during problem resolution, Operating efficiently under pressure, Experience working in a colocation data center facility, Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field
What You'll Do.
Fix problems within data center
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Escalate to senior technicians and management
Serve as primary contact point
Perform on-call duties
Participate in scheduled maintenance
Participate in change management activities
Contribute to documentation
Contribute to process improvement initiatives
Train new team members
Onboard new team members
Take ownership of technical issues
Engage other teams to drive resolution
Solve problems at their root
Understand broader context
Maintain service level agreements
Implement proactive issue detection
Report operational issues
How You'll Work.
Team & Collaboration
Collaborate with people across AWS; Partnering with other teams
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location. Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in an primary responder rotation, which includes monitoring the data center infrastructure, coordinating response to operational incidents, and partnering with other teams to rapidly resolve issues that impact service availability. Primary responder responsibilities may require evening, weekend, holiday, and/or night work to ensure our global data centers are operating at the highest levels of reliability for our customers. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, ef
Applying for this Data Center Technician, LAX - DCO role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon Data Services, Inc.?
Real rants from real employees. Read before you apply.