Amazon Data Services Sweden AB
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
DataCenterTechnician,DCCCommunities
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician, DCC Communities at Amazon Data Services Sweden AB. Skills: Data center operations, Infrastructure maintenance, Hardware troubleshooting. Follow safety standards. Maintain safety standards”
Industry & Context.
Troubleshoot infrastructure issues; Solve infrastructure issues
Manual handling and lifting, Work rotating shifts, Work weekends, Lift/move up to 18kg equipment
What They're Looking For.
Must Have
1+ years of technical experience, General knowledge of troubleshooting server hardware issues, Basic networking experience, Ability to work well with others in a team environment, Displaying excellent time management skills, Ability to take direction from a directed work system, Ability to take direction from a team lead, Able to lift/move up to 18kg equipment, Basic networking knowledge, Valid EU driving license
Nice to Have
Experience with problem ticket tracking, Experience with prioritization, Experience with escalation procedures, Understanding of maintenance windows, Understanding of change management procedures, Basic understanding of data center facilities, Networking administration, Networking certification, CCENT/CCNA, Network+, A+, Bash scripting skills, Python scripting skills, Perl scripting skills, Ruby scripting skills
What You'll Do.
Follow safety standards
Maintain safety standards
Encourage safety culture
Own safety initiatives
Diagnose hardware problems
Diagnose network problems
Perform physical repairs
Troubleshoot events within SLAs
Perform root cause analysis of equipment failures
Manual handling of equipment
Manage a diverse workload
Solve complex server hardware issues
Respond to automated directives
Respond to team leadership
Track problem tickets
Escalate problem tickets
How You'll Work.
Team & Collaboration
Collaborative team; Cross-functional teams
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.. Key job responsibilities • SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. • DATA CENTER OPERATIONS (DCO
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