Amazon Data Services, Inc.
Technology
DataCenterTechnician,DCCCommunities
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Data Center Technician, DCC Communities at Amazon Data Services, Inc.. Skills: Hardware troubleshooting, Network troubleshooting, Data center operations. Perform server rack installations. Perform hardware break-fix”
What You'll Achieve.
Ensure seamless data center operations; Contribute to overall availability; Maintain service level agreements
Industry & Context.
Troubleshooting; Problem solving; Root cause analysis
On-call rotation, Lifting up to 40 pounds, Working in cramped locations, Working in elevated locations, Bending, lifting, stretching, reaching, Standing and walking 8+ hours, Ascending/descending ladders/stairs, Work shifts longer than 8 hours, Covering night and day shifts, Travel to established locations, Travel between data center locations, Commute to data center locations, Work at alternative sites, Travel over 50 miles, Commute less than 50 miles
What They're Looking For.
Must Have
2+ years computer/server hardware troubleshooting, 2+ years IT-related experience, 2+ years computer layer 1/2 networking, Troubleshooting and repair experience, Work flexible schedule, Work weekends, nights, and holidays
Nice to Have
Knowledge of network design, Knowledge of network protocols, Knowledge of network troubleshooting, Knowledge of Linux/Unix Administration, Bachelor's degree in IT-related field, Experience in data center, Experience in critical environment, Experience training new team members, Experience onboarding new team members
What You'll Do.
Perform server rack installations
Perform hardware break-fix
Troubleshoot network issues
Respond to operational incidents
Repair network hardware
Repair server hardware
Repair operating systems
Serve as primary contact
Perform on-call duties
Participate in scheduled maintenance
Contribute to documentation
Interview new team members
Train new team members
Onboard new team members
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Engineers; Software developers; Vendors; Contractors; Cross AWS teams
Process & Methodology
Change management
Full Job Description
NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities - Performing server rack in
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